Senior Service Engineer

4 weeks ago


Warrington, Warrington, United Kingdom Nationwide Platforms Full time

We are seeking a highly skilled Senior Service Engineer to oversee the maintenance and servicing of our extensive fleet of powered access equipment. This is a key role within our workshop team, requiring strong leadership and technical expertise to ensure the smooth operation of our depot network.

Key Responsibilities:

  • Assist the Location Service Manager in the day-to-day running of the workshop, ensuring efficient use of resources and high-quality service delivery.
  • Develop and implement effective maintenance schedules to guarantee 100% coverage for the servicing and maintenance of our fleet.
  • Conduct thorough pre-delivery inspections (PDI) of each machine, identifying and addressing any issues before they reach our customers.
  • Produce regular plant inspection reports and service schedules, coordinating the workload of engineers to meet company policies and deadlines.
  • Maintain the appearance of the fleet to corporate standards, ensuring a professional image for Nationwide Platforms.
  • Provide technical guidance and support to customers in response to breakdown calls, resolving issues promptly and efficiently.
  • Source and procure spare parts, ensuring compliance with CE regulations and maintaining stock levels to meet demand.
  • Adhere to the Quality and Health and Safety policy, promoting a culture of excellence and safety within the workshop team.
  • Manage the basic stock control system for workshop spares, optimizing inventory levels and minimizing waste.
  • Identify training and development needs within the workshop team, recommending initiatives to enhance skills and knowledge.
  • Offer technical assistance and advice to depot engineers, supporting their development and contributing to the success of the team.

About You:

  • Proven supervisory experience in a busy workshop environment, with a track record of setting high standards and achieving results.
  • Previous experience in the Powered Access industry or other construction plant hire sectors, with a deep understanding of mechanical, electrical, and hydraulic systems.
  • Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline, with a strong foundation in technical knowledge and skills.
  • Excellent interpersonal skills, with the ability to communicate effectively with customers, colleagues, and stakeholders.
  • Able to prioritize tasks and work well under pressure, managing multiple projects and deadlines simultaneously.

Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of over 15,500 machines with working heights from 3m to 90m. With a depot network spanning 38 locations, we offer our customers leading safe access solutions for working at height. Our comprehensive training department delivers a range of working at height training courses to powered access operators and the wider access industry.



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