Senior Service Engineer
4 weeks ago
We are seeking a highly skilled Senior Service Engineer to oversee the maintenance and servicing of our extensive fleet of powered access equipment. This is a key role within our workshop team, requiring strong leadership and technical expertise to ensure the smooth operation of our depot network.
Key Responsibilities:
- Assist the Location Service Manager in the day-to-day running of the workshop, ensuring efficient use of resources and high-quality service delivery.
- Develop and implement effective maintenance schedules to guarantee 100% coverage for the servicing and maintenance of our fleet.
- Conduct thorough pre-delivery inspections (PDI) of each machine, identifying and addressing any issues before they reach our customers.
- Produce regular plant inspection reports and service schedules, coordinating the workload of engineers to meet company policies and deadlines.
- Maintain the appearance of the fleet to corporate standards, ensuring a professional image for Nationwide Platforms.
- Provide technical guidance and support to customers in response to breakdown calls, resolving issues promptly and efficiently.
- Source and procure spare parts, ensuring compliance with CE regulations and maintaining stock levels to meet demand.
- Adhere to the Quality and Health and Safety policy, promoting a culture of excellence and safety within the workshop team.
- Manage the basic stock control system for workshop spares, optimizing inventory levels and minimizing waste.
- Identify training and development needs within the workshop team, recommending initiatives to enhance skills and knowledge.
- Offer technical assistance and advice to depot engineers, supporting their development and contributing to the success of the team.
About You:
- Proven supervisory experience in a busy workshop environment, with a track record of setting high standards and achieving results.
- Previous experience in the Powered Access industry or other construction plant hire sectors, with a deep understanding of mechanical, electrical, and hydraulic systems.
- Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline, with a strong foundation in technical knowledge and skills.
- Excellent interpersonal skills, with the ability to communicate effectively with customers, colleagues, and stakeholders.
- Able to prioritize tasks and work well under pressure, managing multiple projects and deadlines simultaneously.
Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of over 15,500 machines with working heights from 3m to 90m. With a depot network spanning 38 locations, we offer our customers leading safe access solutions for working at height. Our comprehensive training department delivers a range of working at height training courses to powered access operators and the wider access industry.
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