Senior Service Leader
1 week ago
We are seeking a highly skilled Senior Service Engineer to join our team. Working closely with the Workshop Service Manager, you will oversee the engineering team and contribute to the smooth operation of our busy workshop, ensuring the maintenance and servicing of our modern hire fleet meet customer expectations.
Key responsibilities include:
- Collaborating with the Location Service Manager to ensure the workshop runs efficiently.
- Ensuring 100% coverage for the servicing and maintenance of our fleet.
- Conducting pre-delivery inspections of machines at depot or on-site as required.
- Preparing monthly plant inspection reports and schedules, and coordinating the workload of engineers to meet company policies.
- Maintaining the fleet's appearance to corporate standards.
- Providing guidance and support during customer breakdown calls.
- Locating necessary spares, ensuring CE compliance where applicable.
- Following the guidelines set out in our Quality and Health and Safety policy.
- Managing the basic stock control system for workshop spares.
- Identifying training and development needs for workshop personnel.
- Supporting depot engineers with technical assistance.
About you:
- Supervisory experience in a busy workshop and a proven ability to set high standards.
- Previous experience in the Powered Access industry or other construction plant hire.
- Qualified to NVQ level 3 or equivalent in a maintenance or engineering discipline.
- Able to prioritize and work effectively under pressure.
- Desirable experience in mechanical, electrical, and hydraulic systems.
- Excellent interpersonal skills and an understanding of the importance of customer service.
Nationwide Platforms is the UK's leading provider of safe access solutions, offering a fleet of over 15,500 machines, with a network of 38 depots across the country.
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