Senior Service Leader
2 weeks ago
We are seeking an experienced Senior Service Engineer to join our team at Nationwide Platforms. This is a key role in our busy workshop, working closely with the Workshop Service Manager to ensure the smooth running of our operations.
As a Senior Service Engineer, you will be responsible for:
- Assisting the Location Service Manager in the day-to-day running of the workshop.
- Ensuring 100% coverage for the servicing and maintenance of our modern hire fleet.
- Carrying out pre-delivery inspections (PDI) of each machine at depot or on site as required.
- Producing monthly plant inspection reports and service schedules, and organizing the workload of engineers to ensure all work is completed in accordance with company policies.
- Maintaining the appearance of the fleet to corporate standard.
- Providing guidance and support in response to customer breakdown calls.
- Locating spares required, ensuring that CE rating, where applicable, is not compromised.
- FOLLOWING the guidelines set out in the Quality and Health and Safety policy.
- Maintaining the basic stock control system for workshop spares.
- Identifying training and development needs of workshop personnel.
- Supporting depot engineers with technical help and advice.
About You:
- Supervisory experience in a busy workshop, with the ability to set high standards.
- Previous experience in the Powered Access industry or other construction plant hire.
- Qualified to NVQ level 3 or equivalent in a maintenance/engineering discipline.
- The ability to prioritize and work well under pressure.
- Experience in mechanical, electrical, and hydraulic systems is desired.
- Good interpersonal skills and an understanding of the importance of excellent customer service.
Nationwide Platforms is the market-leading powered access rental company in the UK, providing a fleet of over 15,500 machines with working heights from 3m to 90m. Our depot network spans 38 locations, providing customers with leading safe access solutions for working at height. We also have the largest powered access training department in Europe, delivering a comprehensive range of working at height training courses to powered access operators and the wider access industry.
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