Chief Operations Manager

5 days ago


Watford, Hertfordshire, United Kingdom McMullen & Sons Ltd. Full time

We are seeking an experienced General Manager to join our growing independent business in Hertfordshire. Our pub is a vibrant establishment located on the outskirts of an affluent town, known for its balanced food and drink split.

The ideal candidate will have comprehensive training in both front and back of house operations, coupled with the confidence and business acumen to identify new opportunities. They will be responsible for immersing themselves in the local scene, collaborating with businesses and schools while maintaining a friendly, clean, and profitable pub.

We prioritize the overall experience over strict adherence to a set menu, allowing us to outperform other operators in the area. The successful candidate will make sound decisions on staffing, actively monitor weekly numbers, and maintain a strong commercial outlook.

We value attention to detail—knowing when to light the fires, change the dog bowls, or offer a child a free ice cream are the touches that set us apart. Our establishment is set to undergo a complete refurbishment, enhancing its charm both inside and out.

We offer a competitive salary of £50,000 - £60,000 per annum, depending on experience. We eschew uniforms and prioritize feeding our team and managers. If you believe you can leverage your skills and ideas to drive greater success, we would love to hear from you.

Benefits
  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Bonus scheme
  • Performance bonus
Experience:
  • Hospitality: 3 years (required)
  • Customer service: 3 years (preferred)
  • Management: 4 years (preferred)
  • Restaurant management: 4 years (preferred)


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