Operations Management Specialist
2 weeks ago
Operations Manager Job Description - Stable Events Ltd
Job Summary
We are seeking a skilled Operations Manager to join our team at Stable Events Ltd. The successful candidate will be responsible for planning and managing operational and logistical elements of our events, ensuring seamless execution and excellent customer service.
Main Responsibilities
- Plan and manage operational and logistical elements of events, including venue management, supplier management, and health and safety standards.
- Contribute to operational event budgets, working closely with the sales team to achieve best cost and profit targets.
- Support the sales team in obtaining competitive quotes and managing suppliers for sponsorship agreements.
- Manage floorplan layouts with sales personnel to ensure accuracy and compliance with venue requirements.
- Ensure effective control and monitoring of health and safety standards, promoting best practice standards across the portfolio.
- Provide exceptional customer service to customers and stakeholders, ensuring their needs are met and exceeded.
- Assist with the operational management of features on-site and communicate with key contractors.
Requirements
- Established experience within Operations, preferably in outdoor exhibitions or consumer events.
- Aptitude for problem-solving, ability to work in a fast-paced environment, and excellent time management skills.
- Ability to multi-task, remain calm under pressure, and manage numerous priorities.
- Authentic and empathetic communication style, with excellent customer service skills.
- Ability to work flexible hours, confident in using Microsoft suite, and strong negotiating and contract management skills.
- Clean driving license.
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