Identity and Access Management Specialist

3 weeks ago

Basingstoke, Hampshire, United Kingdom Automobile Association Full time
About the Role

We are seeking a highly skilled Identity and Access Management Specialist to join our team at the Automobile Association. As an IAM Specialist, you will play a key part in configuring and supporting Identity and Access Management platforms across End-User Computing (EUC).

Key Responsibilities
  • Lead key initiatives around Identity and Access Management, including enhancing the organisation's Microsoft Identity Secure Score posture.
  • Engage with stakeholders to identify areas for improvement and implement effective processes for regular housekeeping.
  • Design, deliver, and manage EUC Projects using best practices and proven methodologies.
  • Provide training and documentation to EUC Level 3, Service Desk, and EUC Tier 2 support technicians.
  • Maintain corporate standards, including infosec policies, and resolve escalated service issues to minimize impact and risk to customer solutions.
Requirements
  • Demonstrable expertise in Modern Identity and Access Management Systems in a Hybrid model, including:
  • Active Directory Federated Services (ADFS)
  • Conditional Access
  • Role-Based Access Control (RBAC) / Azure Privileged Identity Management (PIM)
  • Strong knowledge of current security standards and protocols, such as SAML, OAuth, LDAP, Kerberos, SSO, and FIDO2
  • Experience with cloud-based identity models, including external identities (B2B & B2C)
  • Excellent communication skills, both verbal and written, with the ability to engage effectively with colleagues and stakeholders across the organisation
  • Highly motivated, solution-focused, and committed to continuous learning and skill development
  • Experience in applying ITIL best practices to key processes, including incident, change, and problem management
What We Offer
  • 25 days annual leave plus bank holidays + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

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