Identity and Access Management Specialist

5 days ago

Basingstoke, Hampshire, United Kingdom Automobile Association Full time

{"h1": "Identity and Access Management Specialist", "p": "As an Identity and Access Management Specialist at the Automobile Association, you will play a key part in configuring and supporting Identity and Access Management platforms across End-User Computing. You will manage our Active Directory and Microsoft Entra ID features, including Application Management, Authentication, Conditional Access, Hybrid Identity B2B/B2C, and more.

Your responsibilities will include leading key initiatives around Identity and Access Management, engaging with stakeholders to identify areas for improvement, and implementing effective processes for regular housekeeping. You will also design, deliver, and manage EUC Projects using best practices and proven methodologies.

In this role, you will provide training and documentation to EUC Level 3, Service Desk, and EUC Tier 2 support technicians. You will develop strategies, conduct software testing, and work proactively with users to prevent future incidents.

You will maintain corporate standards, including infosec policies, and resolve escalated service issues to minimize impact and risk to customer solutions.

We are looking for someone with demonstrable expertise in Modern Identity and Access Management Systems in a Hybrid model, including Active Directory Federated Services (ADFS), Conditional Access, Role-Based Access Control (RBAC) / Azure Privileged Identity Management (PIM), and Strong knowledge of current security standards and protocols, such as SAML, OAuth, LDAP, Kerberos, SSO, and FIDO2.

You will also have experience with cloud-based identity models, including external identities (B2B & B2C), Excellent communication skills, both verbal and written, with the ability to engage effectively with colleagues and stakeholders across the organisation.

Highly motivated, solution-focused, and committed to continuous learning and skill development.

Experience in applying ITIL best practices to key processes, including incident, change, and problem management.

We offer a competitive salary, 25 days annual leave plus bank holidays, worksave pension scheme with up to 7% employer contribution, free AA breakdown membership from Day 1 plus 50% discount for family and friends, discounts on AA products including car and home insurance, employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more, company funded life assurance, diverse learning and development opportunities to support you to progress in your career, dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.

We are an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

If you are passionate about Identity and Access Management and want to be part of a dynamic team, please apply now.

", "h2": "Responsibilities", "ul": ["Lead key initiatives around Identity and Access Management", "Engage with stakeholders to identify areas for improvement", "Implement effective processes for regular housekeeping", "Design, deliver, and manage EUC Projects using best practices and proven methodologies", "Provide training and documentation to EUC Level 3, Service Desk, and EUC Tier 2 support technicians", "Develop strategies, conduct software testing, and work proactively with users to prevent future incidents", "Maintain corporate standards, including infosec policies, and resolve escalated service issues to minimize impact and risk to customer solutions"]}

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