Regulatory Compliance Program Manager

1 month ago

London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

TikTok is a leading short-form mobile video platform with global headquarters in Los Angeles and Singapore. Our Trust & Safety team is committed to maintaining a safe online community, investing in human and machine-based moderation to quickly remove harmful content. As our organization expands rapidly, we are establishing a new Trust and Safety Regulatory Compliance team to partner with business, legal, and compliance teams to implement and deliver content and safety regulations, execute legal and regulatory obligations, and monitor compliance.

Program Management of Regulatory and Legal Obligations
  • Lead and manage large-scale regulatory compliance projects, including the Digital Services Act and Online Safety Act, from initial scoping to completion.
  • Strategically plan and execute initiatives to prepare for forthcoming regulatory requirements.
  • Coordinate resources across Trust & Safety and other functions, assessing resource capacity and planning deliverables to ensure timely project completion.
  • Oversee ongoing obligations, maintain issue logs, and conduct gap analyses.
  • Ensure the prompt delivery of information for Requests for Information and other regulatory interactions, securing contributions and reviews from relevant teams.
Controls and Assurance Infrastructure Development
  • Lead control monitoring activities, investigate deviations, and ensure the effectiveness of controls in partnership with Legal and Compliance teams.
  • Engage in risk assessments, and implement and track mitigation strategies identified in the risk assessment processes.
Compliance Framework Development
  • Facilitate the strategic development and execution of compliance frameworks that address both current and emerging regulatory challenges.
  • Bridge gaps between various internal teams to ensure seamless integration of compliance standards and practices.
  • Continuously seek opportunities to enhance regulatory processes and frameworks, leveraging insights and feedback to foster an environment of continuous improvement within Trust and Safety.
Leadership and Communication
  • Regularly communicate with and update senior leadership in partnership with Legal and Compliance teams on project statuses, compliance gaps, strategic decision-making, and prioritization.

Minimum Qualifications:

  • 5 years experience in regulatory compliance, risk management, audit or a related role, preferably in the technology, internet or digital services sector.
  • Deep understanding of global regulatory frameworks such as the Digital Services Act (DSA), Online Safety Act, and other relevant regulations affecting digital platforms.
  • Proven achievements in the planning, coordination and execution of complex strategic initiatives across multiple geographic regions with the ability to execute at a tactical level and complete project implementations.
  • Excellent ability to communicate, perform and react well under pressure and ambiguity, with senior stakeholders and leadership.
  • Strong analytical and problem-solving skills, with the capability to manage complex information and make strategic decisions based on thorough risk assessments.
  • Demonstrated ability to lead and motivate cross-functional teams, with a focus on achieving compliance objectives and driving continuous improvement.

Preferred Qualifications:

  • Additional experience in Trust & Safety or Product management within the tech industry, demonstrating an understanding of the specific industry challenges and requirements in the regulatory field.
  • Fluid communicator who is able to speak to multiple stakeholders across many layers of the business.

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