Retail Team Lead

2 days ago


Warrington, Warrington, United Kingdom River Island Full time
Key Responsibilities:

We're currently seeking a talented Retail Team Lead to join our team at River Island. As a key member of our retail management team, you will be responsible for driving sales growth, improving customer engagement, and maintaining exceptional store standards.

Some of your key responsibilities will include:
  1. Developing and implementing strategies to increase sales and improve customer satisfaction
  2. Leading and motivating a team of sales staff to achieve sales targets and goals
  3. Maintaining a high level of store standards, including visual merchandising and visual displays
  4. Analyzing sales data and making informed decisions to drive business growth
  5. Providing excellent customer service and resolving customer complaints in a professional and courteous manner
Requirements:

To be successful in this role, you will need to have:
  1. A proven track record of sales growth and customer satisfaction
  2. Excellent leadership and motivational skills, with the ability to lead and develop a team
  3. Strong analytical skills, with the ability to interpret sales data and make informed decisions
  4. Excellent communication and customer service skills, with the ability to provide excellent customer service and resolve customer complaints
  5. A high level of store standards, including visual merchandising and visual displays
What We Offer:

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:
  1. Generous 50% staff discount and uniform allowance
  2. RI Rewards program, providing discounts, benefits, and financial advice
  3. Island culture, with support for employees and their families
  4. Family Hub, providing support for employees with family-related issues
  5. Giver Island, allowing employees to give to charity and make a difference
  6. Opportunities for career progression and development
  7. Contributory private pension scheme
  8. 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays

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