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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Page Personnel. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients and customers.
Key Responsibilities- Provide timely and effective support to customers via telephone and email
- Develop and maintain positive customer relationships through proactive communication and issue resolution
- Coordinate logistics and shipping with couriers to ensure timely delivery of materials and samples
- Update technical systems and documentation to ensure accuracy and compliance
- Perform administrative tasks, including data entry and database management
- Provide administrative support to the wider team as required
- Good level of IT literacy, including Microsoft Office and Excel
- Strong team player with excellent interpersonal and communication skills
- Customer orientation and problem-solving ability
- Organisational skills with ability to prioritise tasks effectively
- Strong telephone manner and clear, concise literacy skills
- Good command of written and spoken English
We are offering a competitive salary and benefits package to the successful candidate. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.
