Customer Service Representative
6 months ago
**PURPOSE OF JOB**:To ensure that you professionally represent Kendalls Cars by providing a skilled customer service to our clients through listening to their requirements/needs either on the telephone, online or face-to-face basis in a timely and polite manner.
**Principal Duties**
- To greet customers in a polite and professional manner.
- To provide a high-quality rental service, to meet customer requirements and to promote the Company’s services and products to all potential customers.
- Handle all telephone and face to face enquires in a polite and helpful manner, adhering to the Company’s high standards in telephone techniques.
- Perform vehicle handover to customers informing them of all relevant information.
- To run the end of day reports via our bookings sytem and to reconcile the daily takings.
- To deal with all the administrative tasks required of role professionally.
- To help with any other reasonable task/ad hoc duties as requested by your manager
**Person Specification**
**Essential**
- Computer Literate
- Must have an excellent understanding of Written and Verbal English
- Strong communication skills, both face to face and over the phone
- Ability to build rapport with customers and to understand their vehicle hire needs.
- To be dressed professionally
- Ability to multitask with outstanding problem-solving skills
**Desirable**
- Educated to GCSE Level or equivalent
- Possess a Clean Valid & Full Drivers Licence
- Ability to prioritise and achieve tight deadlines and remain calm under pressure
- Previous Vehicle Hire experience and knowledge of another vehicle hire booking system would be an advantage.
- Prior Customer Service Experience.
- Must be a team player and have excellent team building, management, and relationship skills
**Job Types**: Full-time, Permanent
**Salary**: From £11.50 per hour
**Benefits**:
- Company pension
- Free parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Guildford: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer...
-
Customer Service Representative
1 month ago
Guildford, United Kingdom CV-Library Full timeCustomer Service Representative - Full Time on Site in Guildford We are looking for a Customer Service Representative who has worked in a call centre support environment to work for a global manufacturer. The candidate will work in a fast-paced environment, communicating with customers and engineers by phone and email to ensure a good standard of customer...
-
Customer Service Representative
1 week ago
Guildford, United Kingdom Damia Group Ltd Full timeCustomer Service Representative - Full Time on Site in Guildford We are looking for a Customer Service Representative who has worked in a call centre support environment to work for a global manufacturer. The candidate will work in a fast-paced environment, communicating with customers and engineers by phone and email to ensure a good standard of customer...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000We're looking for Customer Service Representatives to join our team at beBee Professionals in Guildford. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting our operational success.Key Responsibilities:Engage with customers to provide outstanding service and support.Participate in all aspects of our...
-
Customer Service Representative
2 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the operational success of our business.Key Responsibilities:Provide service and support to customers, ensuring...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Guildford, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer orders and...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Guildford, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a Customer Service Representative to provide outstanding customer service and support the store's operations in Guildford, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual...
-
Customer Service Representative
3 weeks ago
Guildford, Surrey, United Kingdom Tesco Full timeAbout the RoleAt Tesco, we are seeking a skilled and dedicated individual to join our team as a Customer Delivery Driver. In this role, you will have the opportunity to work with our customers in their homes, delivering a wide range of products and providing exceptional customer service.We are looking for someone who is reliable, friendly, and able to work...
-
Customer Service Representative
3 weeks ago
Guildford, Surrey, United Kingdom Damia Group Ltd Full timeJob Title: Customer Service Representative - Site BasedWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Damia Group Ltd. This is a full-time position, and the ideal candidate will have experience working in a call centre environment.Key Responsibilities:Handle incoming enquiries and complaints by...
-
Customer Service Representative
3 days ago
Guildford, Surrey, United Kingdom Tesco Full timeAbout the roleWe are seeking a talented Customer Service Representative to join our Tesco Mobile team. As a key point of contact for customers, you will be responsible for resolving customer queries and providing excellent customer service.Key Responsibilities:Responding to customer inquiries and resolving issues in a timely and professional mannerProviding...
-
Customer Service Representative
2 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Guildford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Representative
5 days ago
Guildford, Surrey, United Kingdom Experienceguildford Full time**About the Role**We are seeking an experienced and passionate individual to join our team as a Customer Service Advisor. As a key member of our store staff, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Assist customers in-store and over the phone with their queries and...
-
Customer Service Representative
7 days ago
Guildford, Surrey, United Kingdom Charles Tyrwhitt Full timeJob Summary:We are seeking a highly motivated and enthusiastic Sales Assistant to join our team in Guildford. As a key member of our store, you will be responsible for delivering exceptional customer service, maximizing sales and KPI targets. Your expertise in product knowledge and selling skills will enable you to meet our high standards of customer...
-
Customer Service Team Lead
4 weeks ago
Guildford, Surrey, United Kingdom Damia Group Ltd Full timeCustomer Service Team LeaderAt Damia Group Ltd, we are seeking a skilled Customer Service Team Leader to join our team.Job SummaryThe successful candidate will be responsible for leading a team of customer service representatives, ensuring that we maintain a high standard of customer service.Key ResponsibilitiesTeam LeadershipLead a team of customer service...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom BSR Health Recruitment Ltd Full timeFront of House RoleWe are seeking a skilled Front of House Person to join our client\u2019s growing team in Guildford. As a key member of the team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to clients.Key Responsibilities:Provide outstanding customer service to clientsManage front of house operations,...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom Riverside Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Concierge Assistant (Supported Accommodation). As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safety and security of our customers, and promoting a positive and inclusive environment.Key...
-
Customer Service Representative
3 days ago
Guildford, Surrey, United Kingdom Tesco Full timeAbout the RoleWe are seeking a talented and enthusiastic individual to join our retail team as a Store Assistant. As a Store Assistant, you will play a vital role in providing excellent customer service and contributing to the success of our store.Key Responsibilities:Delivering exceptional customer service by greeting customers with a smile and responding...
-
Customer Service Representative
6 months ago
Guildford, United Kingdom William Hill Full timePeople don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...