Senior Business Operations Officer

2 months ago

Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced Administrative Support Specialist to join our team at CRA GROUP LIMITED. As a key member of our operations team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities
  • Provide timely and accurate administrative support to our clients, including data processing and business administration.
  • Be part of a multiskilled team delivering effective and consistent customer service.
  • Deal with a variety of administrative and data entry processes.
  • Manage complex and sensitive emails in a professional and timely manner.
  • Flexible hybrid working including a minimum of 2 days in the office.
Key Duties/Accountabilities
  • Report to Senior Team Leader or Team Manager.
  • Ensure statutory requirements and time scales are met.
  • Understand personal responsibility regarding confidentiality, data protection, and information governance.
  • Updating and maintenance of data.
  • Processing referrals and applications.
  • Action correspondence, emails, and phone calls.
  • Support the management of client relationships and expectations.
  • Contribute to continual service review and development.
  • Ensure attendance and constructive participation in supervisions, appraisals, and team meetings.
  • Complete mandatory e-learning and training.
Essential Experience Required
  • Excellent digital communication skills.
  • Extensive experience in a customer service environment.
  • Ability to deal with sensitive and complex inquiries.
  • Ability to be flexible and reactive to work pattern demands.
  • Experience and confidence in using CRM platforms and Google Mail.
  • Experience and knowledge in adult social care admin setting is desirable.

  • Senior Business Operations Officer

    2 months ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our operations team, you will be responsible for providing administrative support to our business units, ensuring the smooth operation of our day-to-day activities.Key ResponsibilitiesProvide exceptional customer...

  • Senior Business Operations Officer

    2 months ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our operations team, you will be responsible for providing administrative support to our business units, ensuring the smooth operation of our day-to-day activities.Key ResponsibilitiesProvide exceptional customer...

  • Senior Governance Business Officer

    1 week ago

    Sutton Coldfield, Birmingham, United Kingdom Ad Warrior Full time

    Job Title: Senior Governance Business OfficerJob Summary:We are seeking a highly skilled Senior Governance Business Officer to join our team at Ad Warrior. As a key member of our organization, you will be responsible for ensuring the effective governance and compliance of our business operations.Key Responsibilities:Develop and implement governance...

  • Senior Business Operations Officer

    1 month ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our administration team, you will be responsible for providing vital frontline support to process adult safeguarding alerts and adult social care requests received by email.Key ResponsibilitiesBusiness administration...

  • Senior Business Operations Officer

    1 month ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our administration team, you will be responsible for providing vital frontline support to process adult safeguarding alerts and adult social care requests received by email.Key ResponsibilitiesBusiness administration...

  • Senior Governance Business Officer

    6 days ago

    Sutton Coldfield, Birmingham, United Kingdom Ad Warrior Full time

    Job Title: Senior Governance Business OfficerLocation: Sutton, SM1 (some travel to other sites may be required)Job Type: Part Time, PermanentWorking Pattern: 18 hours per week, term-time plus 2 weeks in the school holidaysSalary: Grade 5/6 FTE £29,578-£33,953, per annum inclusive of London Weighting AllowanceThis role is ideal for a Senior Governance...

  • Senior Governance Business Officer

    1 week ago

    Sutton Coldfield, Birmingham, United Kingdom Ad Warrior Full time

    Job Title: Senior Governance Business OfficerLocation: Sutton, SM1 (some travel to other sites may be required)Job Type: Part Time, PermanentWorking Pattern: 18 hours per week, Term TimeThe Senior Governance Business Officer will be responsible for providing governance and business support to the school. This will include managing budgets, coordinating...

  • Senior Governance Business Officer

    1 week ago

    Sutton Coldfield, Birmingham, United Kingdom Ad Warrior Careers Full time

    Job Summary:We are seeking a highly skilled Senior Governance Business Officer to join our team at Ad Warrior Careers. The successful candidate will be responsible for ensuring the effective governance and compliance of our business operations.Key Responsibilities:Develop and implement governance frameworks to ensure compliance with regulatory...

  • Senior Business Operations Officer

    1 month ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our administration team, you will be responsible for providing vital frontline support to process adult safeguarding alerts and adult social care requests received by email.Key ResponsibilitiesBusiness administration...

  • Senior Business Operations Officer

    1 month ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our administration team, you will be responsible for providing vital frontline support to process adult safeguarding alerts and adult social care requests received by email.Key ResponsibilitiesBusiness administration...

  • Senior Business Operations Officer

    1 month ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our administration team, you will be responsible for providing vital frontline support to process adult safeguarding alerts and adult social care requests received by email.Key Responsibilities:Business administration...

  • Senior Business Operations Officer

    1 month ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our administration team, you will be responsible for providing vital frontline support to process adult safeguarding alerts and adult social care requests received by email.Key Responsibilities:Business administration...

  • Senior Business Support Officer

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking a highly skilled and experienced Business Support Officer to join our team. As a Business Support Officer, you will be responsible for providing administrative support to our business operations, ensuring the smooth running of our day-to-day activities.Key Responsibilities:Provide administrative support to our business operations,...

  • Senior Business Support Officer

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job Summary:We are seeking a highly skilled and experienced Business Support Officer to join our team. As a Business Support Officer, you will be responsible for providing administrative support to our business operations, ensuring the smooth running of our day-to-day activities.Key Responsibilities:Provide administrative support to our business operations,...

  • Senior Business Operations Coordinator

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our team, you will be responsible for providing administrative support to our business operations, ensuring the smooth delivery of our services.Key ResponsibilitiesProvide business administration and data processing...

  • Senior Business Operations Coordinator

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Business Support Officer to join our team at CRA GROUP LIMITED. As a key member of our team, you will be responsible for providing administrative support to our business operations, ensuring the smooth delivery of our services.Key ResponsibilitiesProvide business administration and data processing...

  • Senior Accountant

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled and experienced Accounts & Audit Senior/Assistant Manager to join their team. As a key member of the team, you will be responsible for supporting the delivery of audit and accounts assignments, working closely with clients to understand their needs and providing expert advice to ensure their...

  • Senior Accountant

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled and experienced Accounts & Audit Senior/Assistant Manager to join their team. As a key member of the team, you will be responsible for supporting the delivery of audit and accounts assignments, working closely with clients to understand their needs and providing expert advice to ensure their...

  • Senior Accountant

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled and experienced Accounts & Audit Senior/Assistant Manager to join their team. As a key member of the team, you will be responsible for supporting the delivery of audit and accounts assignments, working closely with clients to understand their needs and providing expert advice to ensure their...

  • Senior Accountant

    4 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled and experienced Accounts & Audit Senior/Assistant Manager to join their team. As a key member of the team, you will be responsible for supporting the delivery of audit and accounts assignments, working closely with clients to understand their needs and providing expert advice to ensure their...