IT Support Specialist

2 weeks ago

MoretonInMarsh, United Kingdom Wanstor Full time

Wanstor: A Leading IT Service Provider

Wanstor, a multi-award winning IT service provider, is seeking a dedicated 2nd Line Support Technician to join our dynamic team. As a key member of our support team, you will be responsible for providing exceptional technical support to our prestigious clients, including Daylesford Farm, part of the Bamford Collection Group.

Your Key Responsibilities

  • Hands-On Troubleshooting: Utilize your technical expertise to diagnose and resolve complex IT issues escalated from our London-based service desk.
  • Client Interaction: Engage directly with clients to understand their technical concerns, providing clear and friendly communication throughout the support process to build strong client relationships.
  • Team Collaboration: Collaborate with senior technicians and engineers to escalate and resolve challenging technical issues, while actively contributing insights and ideas to improve support processes and efficiency.
  • Continuous Learning: Stay updated on the latest technologies and industry trends through training and self-study, continuously expanding your technical knowledge and skills to enhance support capabilities and career growth.

About You

  • Proven experience providing technical support at a 2nd line level or at a 1st line level, demonstrating your readiness for more challenging roles.
  • Experience of Microsoft server operating systems and technologies, including user management through Active Directory.
  • Knowledge of ITIL, incident, problem, and change management.
  • Ability to understand and operate to the standards of Cyber Essentials for IT Security.
  • A degree in an IT-related field or comparable technical certifications are advantageous.

What We Offer

  • Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
  • Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
  • Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
  • Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
  • Team Spirit: Join a friendly team and engage in various social events organized throughout the year.
  • Health and Wellbeing: Benefit from Vitality health programs to keep you at your best.

  • IT Support Specialist

    2 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    About the Role:We are seeking a skilled IT Support Specialist to join our dynamic team at Wanstor Ltd. As a key member of our service team, you will provide exceptional technical support to our clients, ensuring their IT needs are met with efficiency and expertise.Key Responsibilities:Provide hands-on and remote troubleshooting to diagnose and resolve...

  • IT Support Specialist

    1 month ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team at Wanstor Ltd. As a key member of our service team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesProvide hands-on and remote...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    Wanstor Ltd is a multi-award winning IT service provider. We are seeking a skilled 2nd Line Support Technician to join our dynamic team. As a key member of our team, you will provide onsite and remote support to our prestigious client, Daylesford Farm, part of the Bamford Collection Group, based in the scenic Cotswolds countryside. Key Responsibilities: *...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    Wanstor Ltd is a multi-award winning IT service provider. We are seeking a skilled 2nd Line Support Technician to join our dynamic team. As a key member of our team, you will provide onsite and remote support to our prestigious client, Daylesford Farm, part of the Bamford Collection Group, based in the scenic Cotswolds countryside. Key Responsibilities: *...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    Wanstor Ltd is a multi-award winning IT service provider. Our team is seeking a skilled 2nd Line Support Technician to provide onsite and remote support to our prestigious client, Daylesford Farm, part of the Bamford Collection Group, based in the Cotswolds.As a 2nd Line Support Technician, you will be responsible for taking ownership of all requests,...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    Wanstor Ltd is a multi-award winning IT service provider. Our team is seeking a skilled 2nd Line Support Technician to provide onsite and remote support to our prestigious client, Daylesford Farm, part of the Bamford Collection Group, based in the Cotswolds.As a 2nd Line Support Technician, you will be responsible for taking ownership of all requests,...

  • IT Support Specialist

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Role OverviewAs a 2nd Line Support Technician at Wanstor, you will be responsible for providing a blend of onsite and remote support to our prestigious client, Daylesford Farm, part of the Bamford Collection Group. This role involves taking ownership of all requests, guiding them to successful completion while delivering best-in-class customer service.Key...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Wanstor is a multi-award winning IT service provider. We're seeking a skilled 2nd Line Support Technician to join our dynamic team. As a key member of our support team, you'll provide technical expertise to diagnose and resolve complex IT issues for our prestigious client, Daylesford Farm, based in the scenic Cotswolds countryside. Key Responsibilities: *...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Wanstor is a multi-award winning IT service provider. We're seeking a skilled 2nd Line Support Technician to join our dynamic team. As a key member of our support team, you'll provide technical expertise to diagnose and resolve complex IT issues for our prestigious client, Daylesford Farm, based in the scenic Cotswolds countryside. Key Responsibilities: *...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    IT Support Opportunity at WanstorWanstor, a multi-award winning IT service provider, is seeking a skilled IT Support Technician to join our dynamic team. As a key member of our support team, you will provide technical expertise to diagnose and resolve complex IT issues for our prestigious client, Daylesford Farm, based in the scenic Cotswolds countryside.Key...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    IT Support Opportunity at WanstorWanstor, a multi-award winning IT service provider, is seeking a skilled IT Support Technician to join our dynamic team. As a key member of our support team, you will provide technical expertise to diagnose and resolve complex IT issues for our prestigious client, Daylesford Farm, based in the scenic Cotswolds countryside.Key...

  • IT Support Specialist

    1 month ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    Wanstor Ltd: A Multi-SDI Award Winning IT Service ProviderWe are seeking a skilled 2nd Line Support Technician to join our dynamic team at Wanstor Ltd, a future-proofed IT service provider. As a key member of our team, you will provide a blend of onsite and remote support to our prestigious client, Daylesford Farm, part of the Bamford Collection Group, based...

  • IT Support Specialist

    1 month ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Ltd Full time

    Wanstor Ltd: A Multi-SDI Award Winning IT Service ProviderWe are seeking a skilled 2nd Line Support Technician to join our dynamic team at Wanstor Ltd, a future-proofed IT service provider. As a key member of our team, you will provide a blend of onsite and remote support to our prestigious client, Daylesford Farm, part of the Bamford Collection Group, based...

  • IT Support Specialist

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Wanstor is a multi-award winning IT service provider, offering a unique blend of onsite and remote support to our prestigious clients. As a 2nd Line Support Technician, you will be responsible for troubleshooting and resolving complex IT issues escalated from our London-based service desk.Key Responsibilities:Hands-on and remote troubleshooting of IT...

  • IT Support Specialist

    1 month ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Wanstor is a multi-award winning IT service provider. We are seeking a skilled 2nd Line Support Technician to provide technical expertise to our prestigious client Daylesford Farm, part of the Bamford Collection Group, based in the scenic Cotswolds countryside. **Key Responsibilities:** * Hands-on and remote troubleshooting: Utilize technical expertise to...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Wanstor is a multi-award winning IT service provider. We are seeking a skilled 2nd Line Support Technician to provide technical expertise to our prestigious client Daylesford Farm, part of the Bamford Collection Group, based in the scenic Cotswolds countryside. **Key Responsibilities:** * Hands-on and remote troubleshooting: Utilize technical expertise to...

  • IT Support Specialist

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Job Title: Technical ConsultantAbout Wanstor:Wanstor is a multi-award-winning IT service provider. We offer a dynamic work environment where you can grow and develop your skills.Job Description:As a Technical Consultant at Wanstor, you will be responsible for providing technical support to our clients. You will work closely with our team to diagnose and...

  • IT Support Specialist

    3 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Wanstor is a multi-award winning IT service provider. We're seeking a skilled 2nd Line Support Technician to join our dynamic team. As a key member of our support team, you'll provide technical expertise to diagnose and resolve complex IT issues escalated from our London-based service desk.Key Responsibilities:Hands-on and remote troubleshooting of IT...

  • IT Support Specialist

    4 weeks ago

    Moreton in Marsh, Gloucestershire, United Kingdom Wanstor Full time

    Wanstor is a multi-award winning IT service provider. We're seeking a skilled 2nd Line Support Technician to provide technical expertise to our prestigious client Daylesford Farm, part of the Bamford Collection Group, based in the scenic Cotswolds countryside. **Key Responsibilities:** * Troubleshoot complex IT issues escalated from our London based...

  • Administrative Support Specialist

    2 months ago

    Moreton in Marsh, Gloucestershire, United Kingdom Reed Full time

    Administrative Assistant OpportunityReed Business School is seeking a highly organized and detail-oriented Administrative Assistant to join their team in the Cotswolds.Key Responsibilities:Reception Duties: Provide exceptional customer service, handle incoming calls and emails, greet and assist visitors, and manage sign-ins.Operational Support: Assist with...