IT Support Specialist
4 weeks ago
Wanstor is a multi-award winning IT service provider. We're seeking a skilled 2nd Line Support Technician to join our dynamic team. As a key member of our support team, you'll provide technical expertise to diagnose and resolve complex IT issues escalated from our London-based service desk.
Key Responsibilities:
- Hands-on and remote troubleshooting of IT issues
- Utilize technical expertise to diagnose and resolve complex IT issues
- Stay updated on the latest technologies and industry trends through training and self-study
Requirements:
- Experience of Microsoft server operating systems and technologies
- Knowledge of ITIL, incident, problem and change management
- A degree in an IT-related field or comparable technical certifications
What We Offer:
- Generous time off: 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays
- Contribute to your community with 2 paid volunteer days each year
- Team spirit: join a friendly team and engage in various social events throughout the year
- Health and wellbeing: benefit from Vitality health programs to keep you at your best
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