Claims Management Specialist

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EML (Employers Mutual Limited) Full time

About EML

EML (Employers Mutual Limited) is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.

We foster a learning culture that allows for us to continually invest in our employees, ensuring a long-term career here at EML.

About the Role

We are seeking an experienced Case Manager to join our team to provide support to a major client based in NSW, playing a pivotal role in the Return to Work process.

This is a 10-month Max Term Contract role, based from either our Parramatta, Newcastle or Brisbane office with flexibility to work from home 3 days a week once fully trained.

Your Responsibilities

  • Provide a service-orientated approach that is focused on early intervention and the interests of workers and employers.
  • Ensure that active and timely intervention occurs to improve recovery and return to work outcomes.
  • Provide workers compensation advice to stakeholders including workers, employers and providers.
  • Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery.
  • Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs.

About You

  • Demonstrated experience in worker's compensation claims management.
  • An empathetic, resilient, and motivational approach to provide customer centric support.
  • A driven professional with highly developed written and verbal communication skills.
  • Careful consideration to detail with a high concern for accuracy.
  • Proactive, positive attitude, resilient and willingness to learn.
  • Strong stakeholder engagement and management.

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.


  • Claims Specialist

    1 month ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sparke Full time

    About the RoleWe are seeking a Claims Specialist to join our team at Sparke Helmore. As a Claims Specialist, you will advise and represent employers on the management of workplace issues, including unfair dismissals, general protections claims, discrimination claims, bullying, and harassment.What You Will DoAdvise employers on the management of workplace...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Exchange Street Claims & Financial Services Full time

    Job Title: Liability Claims AdjusterAt Exchange Street Claims & Financial Services, we are seeking a skilled Liability Claims Adjuster to join our team. As a Liability Claims Adjuster, you will be responsible for handling a portfolio of EL / PL (Personal Injury & TPPD) claims on an 'investigate only' basis, working from home, operating throughout the North...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Douglas Scott Legal Recruitment Full time

    Catastrophic Injury Claims SpecialistWe are seeking a skilled Catastrophic Injury Claims Specialist to join our team at Douglas Scott Legal Recruitment. The ideal candidate will have experience in managing catastrophic injury claims and assisting on high-value cases.Key Responsibilities:Manage catastrophic injury claims and assist on high-value cases.Work...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Suncorp Full time

    Job Description: We are seeking a skilled Claims Resolution Specialist to join our dynamic team in Newcastle. As a member of our team, you will manage a portfolio of claims from lodgement to resolution, ensuring legislative compliance timeframes are met and following all internal policies and procedures. Key Responsibilities: • Assess claims for reasonable...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EML (Employers Mutual Limited) Full time

    About EMLWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.The RoleAs a Claims Lodgement Specialist, you will play a vital role in processing and managing workers compensation claims lodgments, ensuring that customers receive a positive experience and that...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Suncorp Full time

    About the roleThe Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. You will be responsible for supporting the Claims Advisors to make timely and appropriate decisions and ensuring claims strategy is cost effective and tailored.You will also coach and mentor Claims Advisors...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clyde & Co Full time

    Job Summary:We are seeking a Senior Claims Specialist to join our team at Clyde & Co. This is an exciting opportunity for a motivated and experienced professional to work on high-profile cases in personal injury litigation.About the Role:The successful candidate will have previous experience as a solicitor within personal injury litigation, ideally with an...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EML (Employers Mutual Limited) Full time

    About EMLEML (Employers Mutual Limited) is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.We foster a learning culture that allows for us to continually invest in our employees, ensuring a long-term career here at...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    At Somerset Bridge Group, we are seeking a Catastrophic Injury Claims Specialist to manage a portfolio of high-value claims with utmost severity.As a Catastrophic Injury Claims Specialist, you will be responsible for proactively managing a caseload of claims in excess of £2.5m from first notification onwards to achieve an optimum settlement.Key...

  • Claims Specialist

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Suncorp Group Full time

    The OpportunityWe are seeking a dedicated Claims Advisor to join our dynamic Newcastle or Sydney based teams. As a member of our team, you will be responsible for managing a portfolio of claims from lodgement to resolution, assessing claims for reasonable and appropriate treatment and rehabilitation needs, and investigating claims and interpreting medical...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    At Somerset Bridge Group, we are seeking a Catastrophic Injury Claims Specialist to manage a portfolio of high-value claims with utmost severity.The ideal candidate will have extensive experience in the motor claims industry, handling claims under their own authority in excess of £2.5m.Our team is based in Newcastle, and hybrid working is available.Key...

  • Claims Manager

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cryer Baker Executive Search Ltd Full time

    Cryer Baker Executive Search Ltd is seeking a skilled Claims Manager to join their team in Newcastle. The ideal candidate will have previous claims handling experience, preferably from a broking environment, and be able to provide exceptional service to clients.Key Responsibilities:Provide claims handling support to clients across all disciplinesHandle...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Aston Charles Full time

    Job Title: Liability Claims Team Lead**Job Summary:**We are seeking an experienced Claims and Compliance Specialist to lead our Liability Claims Team. As a key member of our team, you will be responsible for managing a team of Claims Handlers, training and developing their skills, and ensuring compliance with industry regulations.Key Responsibilities:Manage...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kennedys Law LLP Full time

    Kennedys Law LLP is seeking a highly skilled Clinical Negligence Claims Specialist to join our Newcastle-based team. As a key member of our Healthcare Division, you will work closely with NHS Resolution, NHS Trusts, and medical malpractice insurers on EL/PL and clinical negligence claims.About the RoleThe ideal candidate will have 1-4 years' experience as a...

  • Claims Specialist

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Key Responsibilities:Manage a caseload of personal injury claims, investigating and proactively resolving cases.Negotiate with insurers and solicitors to achieve cost-efficient conclusions.Identify potential fraud using fraud indicators and build strong professional relationships with colleagues and clients.Required Skills/Experience:Previous experience in...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kennedys Full time

    We are looking for an experienced Public Sector Liability Claims Specialist to join our award-winning team. This is a great opportunity to work on a high-quality caseload for a variety of clients defending primarily Public Liability claims. Our team provides a range of specialist legal services, including litigation and dispute resolution, especially in...

  • Claims Risk Manager

    2 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom undisclosed Full time

    About the RoleWe are seeking a dedicated Claims Advisor to join our team in Newcastle, offering a flexible hybrid working model after the training period.This is a permanent full-time opportunity with a competitive salary and benefits package.Key ResponsibilitiesManage a portfolio of Personal Injury Commercial Claims, ensuring injured workers receive their...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EML (Employers Mutual Limited) Full time

    About EMLWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.The RoleAs part of our diverse team based in Newcastle, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EML (Employers Mutual Limited) Full time

    Empowering RecoveryAt EML, we're dedicated to helping individuals regain control of their lives. Our team is committed to delivering exceptional customer experiences while ensuring the lowest caseloads in the industry.We foster a collaborative and supportive environment that encourages open communication and teamwork. Our employees enjoy competitive...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

    Job Summary:We are seeking a skilled Claims Handler to join our team at Somerset Bridge Group. As a Claims Handler, you will be responsible for investigating and managing your own caseload of personal injury claims. Your excellent communication skills and ability to negotiate with insurers and solicitors will be essential in achieving cost-efficient...