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Hotel Operations Manager

2 months ago


StratforduponAvon, Warwickshire, United Kingdom Eden Hotel Collection Full time
Job Title: Hotel Administrator

We are seeking an experienced Hotel Administrator to join our team at Eden Hotel Collection. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel, allowing our General Manager to focus on strategic development.

Key Responsibilities:
  • Manage the hotel's operations, including front-of-house and back-of-house functions.
  • Lead and motivate the hotel team to deliver exceptional guest service and exceed expectations.
  • Develop and implement strategies to maximize sales opportunities and drive revenue growth.
  • Collaborate with the General Manager to achieve business objectives and improve hotel performance.
  • Ensure compliance with hotel policies, procedures, and regulatory requirements.
Requirements:
  • Proven experience in a similar role within a 4+ red star hotel environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong financial acumen and ability to manage budgets and resources effectively.
  • Passion for delivering exceptional guest service and exceeding expectations.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.
  • Access to our wellbeing centre and employee benefits platform.
About Us:

Eden Hotel Collection is a passionate advocate of providing equitable workplaces and seeks to recruit, develop, and retain talented individuals from diverse backgrounds and perspectives. We are committed to creating a positive and inclusive work environment that values and respects all employees.