Retail Team Supervisor
16 hours ago
Unlock Your Potential as a Retail Team Supervisor
We are seeking an experienced and motivated Retail Team Supervisor to join our team at Costa Coffee in Stratford Upon Avon. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading your team to achieve exceptional results.
About the Role:
The successful candidate will have previous experience in a retail leadership role, with a proven track record of delivering excellent customer service and driving sales growth. You will be responsible for leading a team of Baristas, ensuring that they are trained and equipped to provide exceptional customer service and maintain high standards of quality and cleanliness.
Key Responsibilities:
- Lead a team of Baristas to deliver exceptional customer service and drive sales growth
- Train and develop team members to ensure they have the skills and knowledge required to perform their roles effectively
- Maintain high standards of quality and cleanliness in the store
- Monitor and analyze sales data to identify trends and areas for improvement
- Develop and implement plans to improve sales and customer satisfaction
About You:
To be successful in this role, you will need to have excellent leadership and communication skills, with the ability to motivate and inspire your team. You will also need to have a strong passion for coffee and customer service, with a commitment to delivering exceptional results.
What We Offer:
- A competitive salary of £12.33 - 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)
- Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan, which offers matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Cycle to Work Scheme through which you can make huge savings on bikes and accessories
- Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
- Huge savings on gym memberships & fitness accessories
About Us:
At Costa Coffee, we believe in creating a warm and welcoming environment where our customers feel at home. Our team is passionate about delivering exceptional customer service and providing high-quality products that exceed our customers' expectations. We offer a range of benefits and rewards to our employees, including competitive salaries, comprehensive training programs, and opportunities for career advancement.
How to Apply:
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