Administrative Support Specialist

5 hours ago

Oxford, Oxfordshire, United Kingdom Williams Lea Limited Full time

About the Role:

The Receptionist will be the first point of contact for clients and staff, providing high-level services and support to the Office Services team.

Key Responsibilities:

  • Answer incoming calls in a professional and timely manner.
  • Greet clients and visitors with warmth and professionalism, notifying employees of their arrival when necessary.
  • Provide exceptional customer service to staff, clients, and guests.
  • Communicate with the manager and clients on job or deadline issues.
  • Handle additional projects as assigned, including sensitive and confidential documents and information.

Requirements:

  • High school diploma or equivalent.
  • Minimum of two years' experience as a receptionist, switchboard operator, or administrative assistant, preferably in a banking, legal, or large corporate environment.
  • Exceptional customer service skills to effectively greet and communicate with callers and visitors.
  • Ability to learn in-depth knowledge of the company to efficiently handle calls and greet visitors.
  • Ability to work in a fast-paced team environment.
  • Excellent verbal and written communication skills.
  • Attention to detail with an emphasis on accuracy and quality.
  • Intermediate computer skills, including Microsoft Word and Excel.
  • Ability to prioritize work to balance multiple projects and deadlines.

The Package:

Williams Lea Limited offers a comprehensive benefits package, including private medical insurance, life insurance, company pension, corporate eye care, personal accident insurance, and company sick pay. Additional benefits, such as dental insurance, gym membership, charity donations, employee offers, retail vouchers, and season ticket loan, are available on a salary sacrifice basis.

Company Culture:

Williams Lea Limited values diversity and inclusivity, promoting a culture of openness, fairness, and transparency. The company is committed to providing a supportive and challenging work environment, with opportunities for career development and growth.

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