Housing Officer

3 weeks ago


Honiton, Devon, United Kingdom Manucomm Recruitment Ltd Full time
Housing Officer - East Devon Fixed Term Contract

We are seeking a skilled Housing Officer to join our team on a 5 month fixed term contract. The successful candidate will provide a customer-focused housing options and advice service, preventing and relieving homelessness wherever possible. The role involves participating in the housing options duty service, carrying out housing needs assessments, and negotiating with landlords to prevent homelessness.

Main Responsibilities:

• Participate in providing a comprehensive and innovative housing options and advice service, promoting and pursuing a range of housing options to meet the needs of our customers.

• Participate in the housing options duty service cover, giving initial advice face to face or over the telephone to customers, dealing with incoming telephone calls, e-mails and letters.

• Carry out housing needs assessments for applicants who are satisfied are homeless or threatened with homelessness, in accordance with the Homelessness Reduction Act 2017.

• Effectively negotiate and mediate with landlords and any other relevant parties to prevent homelessness by keeping customers in their properties, wherever possible.

This is an exciting opportunity for a motivated and experienced Housing Officer to join our team and make a real difference in the lives of our customers. If you are passionate about providing excellent customer service and have a strong understanding of housing options and homelessness, we would love to hear from you.
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