Customer Service and Support Associate

3 days ago


Reading, Reading, United Kingdom Thomas Franks Ltd Full time
Job Summary

We are seeking a reliable and hardworking Casual General Assistant to join our team in Reading. This role involves working as part of a team to deliver exceptional customer service and support our school catering operations.

The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and have a passion for delivering high-quality food and service.

In this role, you will be responsible for preparing and serving food, managing stock levels, and maintaining high standards of hygiene and safety. Occasional evening and weekend work may be required to support events and functions.

Key Tasks
  • Prepare and serve food to a high standard, adhering to our company's food safety guidelines.
  • Manage stock levels, maintain inventory records, and ensure that all equipment is clean and well-maintained.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues promptly.
  • Work effectively as part of a team, supporting colleagues and contributing to the success of our school catering services.

We offer a competitive hourly rate of £9.50-£10.50 per hour, depending on experience, plus benefits including free meals on duty, enhanced maternity and paternity leave, and access to our employee assistance programme.



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