Service Desk Operations Assistant
2 days ago
We are offering a fantastic opportunity to develop your skills and career in IT through our Apprenticeship Program. As a Service Desk Operations Assistant, you will work closely with our experienced team to deliver high-quality IT support to our staff and patients. You will gain valuable hands-on experience, develop your communication skills, and learn from industry experts.
About the Role
In this role, you will be responsible for supporting the smooth operation of our Service Desk, providing comprehensive and effective IT support to our staff and patients. You will troubleshoot IT issues, manage IT projects, and communicate effectively with internal and external personnel. You will also attend regular review meetings with your supervisor and assessor to ensure you are meeting the requirements of your apprenticeship contract.
Key Responsibilities
* Troubleshooting IT issues and resolving problems quickly and efficiently
* Managing IT projects and coordinating with stakeholders
* Communicating effectively with internal and external personnel
* Attending regular review meetings with supervisor and assessor
Required Skills and Qualifications
To succeed in this role, you will need a minimum of five GCSEs (Grades A-C), including Maths and English. You should also have knowledge of Microsoft Packages and good communication skills. Experience working as part of a team and customer service experience would be desirable. Additionally, you will need to be self-motivated and enthusiastic with a passion for working in IT. An understanding of local area networks and wide area networks, server technologies, and ICT security technologies would be beneficial but not essential.
Salary and Benefits
The salary for this position is approximately £23,500 - £26,000 per annum, depending on experience. As a member of our team, you will receive a range of benefits, including a pension scheme, annual leave, and training opportunities.
-
IT Service Desk Technician
2 days ago
Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full timeJob OverviewWe are seeking a highly motivated and enthusiastic IT Service Desk Technician to join our team at Cardiff and Vale University Health Board. This is an excellent opportunity to develop your skills in IT support and service delivery while contributing to the smooth operation of our Service Desk.About UsCardiff and Vale University Health Board is...
-
Reception Desk Assistant
7 days ago
Cardiff, Cardiff, United Kingdom Office Angels Full timeOffice Angels is offering a vibrant working environment and opportunities for skill development and networking. As a Reception Desk Assistant, you will be part of a dynamic team, providing administrative support and ensuring the smooth operation of our office.Benefits£12.00 per hourVibrant working environmentOpportunities for skill development and...
-
Front Desk and Operations Manager
2 weeks ago
Cardiff, Cardiff, United Kingdom Olive Branch Fostering Full timeWe are seeking an experienced Front Desk and Operations Manager to join our team at Olive Branch Fostering. The successful candidate will be responsible for managing the front desk operation, preparing panel agendas and relevant paperwork, ensuring renewals of statutory checks are initiated and implemented within set deadlines, and monitoring and assisting...
-
Welsh Language Development Coordinator
7 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeKey ResponsibilitiesProvide administrative support, ensuring seamless day-to-day operations at Supply Desk.Assist teachers with classroom activities, focusing on Welsh language development.Aid in promoting the Welsh language within our community.
-
Service Desk Associate
4 days ago
Cardiff, Cardiff, United Kingdom NHS Full timeWe are looking for a highly motivated and enthusiastic individual to join our Service Desk team at Cardiff and Vale University Health Board. As a Service Desk Associate, you will be responsible for providing technical support to our staff members, ensuring they receive exceptional service. Your primary responsibilities will include troubleshooting IT issues,...
-
SEN Teaching Assistant
3 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeAbout the PositionWe are looking for a dedicated and compassionate SEN Teaching Assistant to join our team in Cardiff. This role involves providing tailored assistance to students with special educational needs, ensuring they have access to the same opportunities as their peers.The successful candidate will work closely with teachers and other support staff...
-
Hotel Operations Assistant
4 weeks ago
Cardiff, Cardiff, United Kingdom LGH Hotels Management Limited Full timeAre you a motivated and detail-oriented individual looking for a new challenge? LGH Hotels Management Limited is seeking a Hotel Operations Assistant to join our team.In this role, you will assist with various aspects of hotel operations, including front desk duties, guest services, and maintenance.The estimated salary for this position is $38,000 - $52,000...
-
Nursery Education Professional Wanted in Cardiff
4 weeks ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeSupply Desk is excited to invite applications for a Nursery Nurse or Teaching Assistant to make a profound impact on the early education of children in Cardiff.About UsWe specialise in connecting compassionate educators with nurseries throughout Cardiff and the Vale of Glamorgan, providing top-quality early education to children in their community. Our...
-
Caregiving and Health Services Instructor
2 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeWe are recruiting an experienced Health and Social Care teacher to join our team at Supply Desk. The successful candidate will have Qualified Teacher Status (QTS) and a passion for delivering high-quality Health and Social Care lessons.About the Role:The Health and Social Care Teacher will inspire students to develop the skills they need for future success...
-
Education Support Associate
2 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeCompany OverviewThe Supply Desk is a leading provider of educational support services, dedicated to empowering students and educators alike. Our team is passionate about creating inclusive learning environments that foster growth and development.Job DescriptionWe are seeking an Education Support Staff to join our dynamic team at the Supply Desk. This role...
-
Front Desk Coordinator
7 days ago
Cardiff, Cardiff, United Kingdom CV-Library Full timeFront Desk Coordinator Job Description:We are seeking a skilled Front Desk Coordinator to join our team on a part-time basis. This role will involve managing front-of-house operations, coordinating meetings and events, and providing exceptional customer service.The ideal candidate will possess excellent communication skills, be highly organized, and have a...
-
Psychology Graduate Opportunities in Cardiff
4 weeks ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeWe are seeking passionate Psychology graduates to make a positive impact on students' lives in primary and secondary schools.About Supply DeskAt Supply Desk, we believe in the power of education to inspire and transform young lives. We specialize in connecting talented graduates with schools seeking top-quality support.Key ResponsibilitiesRecent graduate of...
-
Digital Service Desk Technician
2 days ago
Cardiff, Cardiff, United Kingdom NHS Full timeAbout Us: Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and providing over 100 specialist services. Our mission is 'Living Well, Caring Well, Working Together'.">Job Description: As an Apprentice IT Service Professional, you will work as part of a team to deliver a high-quality...
-
Welsh Language Development Coordinator
4 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeAs a Bilingual Learning Assistant at Supply Desk, you will have the opportunity to work with students in a Welsh-medium environment, providing targeted support to help them achieve their academic goals. You will work closely with teachers to develop lesson plans, assess student progress, and contribute to creating an inclusive and supportive learning...
-
Education Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeWe are seeking an experienced Education Support Specialist to join our team at Supply Desk. This is a fantastic opportunity for someone passionate about education and committed to supporting the academic and personal growth of young people.">The ideal candidate will have excellent communication skills, patience, and the ability to build strong relationships...
-
Education and Support Specialist
7 days ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeCompany OverviewSupply Desk is a leading education support services provider seeking an experienced individual to fill the role of Education Support Staff.
-
Technical Service Desk Manager
4 weeks ago
Cardiff, Cardiff, United Kingdom Flotek Full timeKey ResponsibilitiesThe successful Technical Service Desk Manager will be responsible for:Setup and installation of new workstations, laptops, and Microsoft server environmentsFull implementation of premises-based server to cloud technology migrations, specifically Microsoft 365Creation and maintenance of detailed project documentation, including technical...
-
Senior Service Desk Lead
4 weeks ago
Cardiff, Cardiff, United Kingdom Creditsafe Full timeWe are seeking a Senior Service Desk Lead to join our team in Cardiff. This is a challenging role that requires the individual to be present in the office throughout the week.Creditsafe operates as a privately owned company with an independent mindset, driven by a vision to provide valuable insights to businesses worldwide. Our industry-leading solutions...
-
Social Care and Wellbeing Teacher
1 day ago
Cardiff, Cardiff, United Kingdom Supply Desk Full timeSupply Desk is seeking an experienced Health and Social Care teacher to join our team. As a Health and Social Care Tutor, you will deliver high-quality lessons in Health and Social Care, inspiring students to understand the critical roles within health, social care, and support services.About the Job:The job involves developing and delivering engaging...
-
Front Desk Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Space Forge Inc. Full timeAt Space Forge Inc., we are seeking a skilled Front Desk Coordinator to create a welcoming atmosphere at our facility. Key responsibilities include managing front desk operations, ensuring efficient communication, and providing administrative support as needed.Manage facility operations and administrative tasksWelcome guests with a strong emphasis on...