Sales and Customer Success Team Lead
3 days ago
Austin Fraser
is seeking a highly skilled Sales and Customer Success Team Lead to join our team.
We are looking for an experienced professional who can lead our Membership and Consultancy team, providing exceptional customer service and driving sales growth.
Key Responsibilities:
- Lead a team of customer success specialists to ensure delivery of excellent customer service.
- Develop and implement strategies to identify and secure new business opportunities with our Advisor members.
- Collaborate with internal teams to align business development efforts with overall company goals.
- Prepare and present regular reports on membership and consultancy activities and outcomes to senior management.
Requirements:
- Proven experience in a sales and customer service role.
- Proven experience in an administration role, competent in MS Word, Excel and Outlook.
- Ability to self-manage a demanding workload whilst remaining focused on the task in hand.
Salary: £45,000 - £60,000 per annum, depending on experience.
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