Hospitality Service Specialist

4 days ago


Central London, United Kingdom W London Full time

Welcome to W London, a vibrant luxury hotel where our mission is to ignite curiosity and expand worlds. We are a place to experience life, constantly inspired by new faces and new experiences.

As a Bartender at W London, you will be part of a dynamic team that thrives on reinventing the norms of luxury around the globe. Our culture and service philosophy, Whatever/Whenever, brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels.

This exciting role requires a passion for creating an exceptional experience for our guests at our Perception Bar. You will work in a fun lifestyle luxury brand, helping colleagues achieve their best while enjoying a supportive team environment.

Job Description:

We are seeking a skilled Bartender with previous bar experience in hospitality. Key responsibilities include preparing drink orders for guests according to specified recipes using measuring systems, issuing and serving wine/champagne bottles, setting up and maintaining cleanliness and condition of the bar, and providing excellent customer service.

  • Prepare drinks according to recipes using measuring systems
  • Issue and serve wine/champagne bottles
  • Maintain bar cleanliness and condition
  • Provide excellent customer service

To be successful in this role, you should have confidence in being part of a team, experience dealing with customers, and a happy, confident, and proactive attitude when interacting with guests. Previous experience working weekends and evenings is also essential.

This is a fantastic opportunity to join a global hospitality company with a commitment to diversity and inclusion. We offer a competitive salary and benefits package, including pension and life assurance, 20 days of holiday (increasing to 27 days with length of service), laundry services and dry cleaning for uniform, colleague restaurant, and apprenticeship/placement opportunities.

Benefits:
  • Competitive salary: £30,000 - £40,000 per annum
  • Pension and life assurance
  • 20 days holiday increasing to 27 days with length of service
  • Laundry services and dry cleaning for uniform
  • Colleague restaurant
  • Apprenticeship/placement opportunities
  • Extensive learning and training opportunities
  • Complimentary stay after successful completion of probation
  • Employee assistance program
  • Cycle to work scheme
  • Marriott International travel discount scheme
  • 20% discount in all F&B outlets within Marriott Properties
  • 30% discount at our spa
  • Access to our service charge scheme


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