Duty Management Position

4 days ago


Keswick, Cumbria, United Kingdom YHA Full time
Job Summary

We are seeking a highly skilled and experienced Duty Manager to join our team at YHA Borrowdale. This is a fantastic opportunity to work in a fun and varied role within the hospitality management sector.

About the Job:

  • As a Duty Manager, you will be responsible for overseeing the daily operations of our hostel, ensuring that all guests receive a high level of service and support.
  • You will have a strong focus on customer satisfaction, working closely with colleagues to ensure that all queries and concerns are addressed promptly and efficiently.
  • With a keen eye for detail, you will be responsible for maintaining the cleanliness and organization of the hostel, as well as ensuring that all equipment and facilities are in good working order.
  • In this role, you will also be required to assist with staff training and development, as well as contribute to the overall success of the hostel through your ideas and suggestions.

What We Offer:

  • A competitive hourly rate of £12.44 per hour (inclusive of those under 21)
  • Staff accommodation available at a rate of £63.70 per week
  • The opportunity to work in a fun and dynamic environment with a passionate team
  • Ongoing training and development opportunities to help you succeed in your role

About Us:

YHA Borrowdale is an exceptional hostel located in a beautiful part of the country, offering stunning views and a unique working experience.

Requirements:

  • A minimum of [insert time] experience in a hospitality management role
  • Strong communication and leadership skills, with the ability to work effectively in a team environment
  • Highly organized and able to prioritize tasks efficiently
  • An enthusiasm for delivering excellent customer service and creating memorable experiences for our guests

How to Apply:

Please submit your application, including your CV and a cover letter outlining your suitability for this role.



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