General Hotel Manager Position

2 days ago


Keswick, Cumbria, United Kingdom Recruit Cumbria Full time
About the Job

We are seeking a highly motivated and experienced hotel manager to join our team. As a hotel general manager, you will be responsible for leading a small team and ensuring that our guests receive exceptional service.

The ideal candidate will have previous experience in hotel management, either as a general manager or deputy. They will have a hands-on approach to management and be passionate about delivering excellent customer service.

Your Key Responsibilities:

  • Leading a small team of up to 12 staff members.
  • Ensuring the smooth operation of the hotel, including housekeeping, front desk, food, beverages, and maintenance.
  • Meeting and greeting customers, dealing with complaints and compliments, and ensuring guests have a positive experience.
  • Recruiting, training, and motivating staff, and planning work schedules.
  • Overseeing fire safety, building security, and site maintenance.
  • Getting hands-on when necessary (serving guests, housekeeping, etc.).

Requirements:

  • Previous hotel management experience or deputy looking to step up.
  • Hands-on management style.
  • Great at managing, motivating, and developing staff.
  • Passionate about customer service.

Benefits:

  • Estimated salary: £36,000 - £42,000 per annum (live-in) or £30,000 - £38,000 per annum (live-out).
  • Permanent staff position.
  • 28 days' holidays per year.
  • Statutory pension.


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