Lake District Hotel Leader
3 weeks ago
We are seeking an experienced Hotel Operations Manager to lead our team in the beautiful Lake District. As a key member of our team, you will be responsible for delivering exceptional customer experiences and maintaining high standards of hospitality.
Main Responsibilities:- Lead a small team of up to 12 staff members, fostering a positive and supportive work environment.
- Oversee the smooth operation of housekeeping, front desk, food and beverage, and maintenance services.
- Ensure impeccable customer service standards, responding promptly to guest queries and concerns.
- Identify training needs and develop strategies to enhance staff performance and retention.
- Monitor and control expenses, optimizing resources to achieve business objectives.
Proven hotel management experience, excellent leadership and communication skills, and a passion for delivering outstanding customer experiences.
What We Offer:- A competitive salary package, including a starting salary range of £36,000 (live-in) to £42,000 (live-out), plus bonus.
- A permanent role with opportunities for career progression and professional development.
- 28 days' annual leave and access to a statutory pension scheme.
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