Desktop Support Specialist

2 weeks ago


Little Driffield, East Yorkshire, United Kingdom P3CL Full time

{"h1": "Desktop Support Technician Role at P3CL", "p": "We are seeking a skilled Desktop Support Technician to join our team at P3CL, a leading offsite modular building specialist in East Yorkshire. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.

Your primary focus will be on delivering high-quality IT support, ensuring that our clients' technology needs are met and exceeded. You will work closely with our team to identify and resolve technical issues, implement new technologies, and maintain our IT infrastructure.

Key Responsibilities:

* Provide first- and second-line IT support to clients
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with the IT team to implement new technologies and improve existing systems
* Maintain accurate records of issues and resolutions
* Stay up-to-date with industry developments and best practices

Requirements:

* 3-5 years of experience in a customer-facing support role
* Strong technical skills, including Windows, Exchange, and AD
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team
* ITIL Foundation certification (desirable)

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

Apply now to join our team and take your career to the next level"}



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