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IT Support Specialist

1 month ago

Wembley, United Kingdom Onyx-Conseil Full time

Unlock Your Technical Potential

Onyx-Conseil is seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing 2nd and 3rd line support for our manufacturing clients in a mixed Windows/Linux environment.

Key Responsibilities:

  1. Provide exceptional technical support to clients, troubleshooting complex issues and resolving problems in a timely and efficient manner.
  2. Collaborate with cross-functional teams to ensure seamless support delivery and identify opportunities for process improvement.
  3. Develop and maintain strong relationships with clients, understanding their technical needs and providing tailored support solutions.
  4. Stay up-to-date with the latest technologies and trends, applying this knowledge to enhance support services and drive business growth.

Requirements:

  1. 5+ years of experience in IT support, with a strong background in Windows and Linux/Unix OS's.
  2. Excellent troubleshooting and problem-solving skills, with the ability to work under pressure in a fast-paced environment.
  3. Strong knowledge of virtualization, SQL, and networking, with experience in systems administration and application support.
  4. Ability to work collaboratively as part of a team, with excellent communication and interpersonal skills.

What We Offer:

  1. A competitive salary and benefits package.
  2. Opportunities for professional growth and development, with a focus on technical skills and business acumen.
  3. A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.

Apply Now: If you are a motivated and experienced IT Support Specialist looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.