Senior IT Support Specialist

3 weeks ago


Wembley, United Kingdom Tiger Resourcing Group Full time

Senior IT Support Specialist – Wembley

£65,000

Tiger Resourcing Group is seeking a highly skilled Senior IT Support Specialist to join our IT team based in Wembley. The successful candidate will play a key role in supporting our infrastructure, ensuring the smooth operation of our systems, and maintaining compliance with industry standards such as GDPR and ISO27001.

Key Responsibilities:

  • Provide advanced technical support for escalated issues, troubleshooting and resolving complex IT problems.
  • Manage and maintain Microsoft 365, including MS Tenant administration and configuration.
  • Handle deployment and management of Intune for device management.
  • Oversee and implement VoIP system deployments across the organization.
  • Ensure compliance with GDPR and ISO27001 standards, supporting audits and maintaining documentation.
  • Administer Active Directory (A/D) and manage user accounts, permissions, and group policies.
  • Basic networking setup, troubleshooting, and maintenance, including IP configurations, firewalls, and VPNs.
  • Support Sentinel for security monitoring and reporting.

Requirements:

  • Proven experience in senior IT support, with strong skills in Microsoft 365, Intune, A/D, and MS Tenant management.
  • Understanding of networking fundamentals and VoIP systems.
  • Familiarity with GDPR and ISO27001 standards and experience in maintaining compliance.
  • Excellent troubleshooting skills and a proactive approach to problem-solving.
  • Strong communication and collaboration skills, with the ability to work closely with internal teams and stakeholders.

This is an excellent opportunity for a driven individual to take the next step in their career and contribute to the growth and stability of our IT infrastructure.




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