IT Support Specialist

3 days ago


Wembley, United Kingdom Rise Technical Recruitment Full time

Unlock Your Technical Expertise as a 3rd Line IT Support Specialist

About the Role:

We are seeking a highly skilled and experienced 3rd Line IT Support Specialist to join our team at Rise Technical Recruitment. As a key member of our IT support team, you will be responsible for providing advanced technical support to our clients, troubleshooting complex issues, and ensuring the smooth operation of our IT systems.

Key Responsibilities:

  1. Provide 2nd and 3rd line technical support to clients, including troubleshooting, diagnosis, and resolution of complex technical issues.
  2. Develop and maintain strong technical knowledge of virtualization, networking, and systems administration.
  3. Collaborate with cross-functional teams to ensure seamless IT support and service delivery.
  4. Stay up-to-date with the latest technologies and industry trends to ensure our clients receive the best possible support.

Requirements:

  1. 5+ years of experience in IT support, with a strong background in virtualization, networking, and systems administration.
  2. Excellent troubleshooting and problem-solving skills, with the ability to work under pressure in a fast-paced environment.
  3. Strong communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  4. Knowledge of ITIL methodology and industry-standard tools and technologies.

What We Offer:

As a 3rd Line IT Support Specialist at Rise Technical Recruitment, you will have the opportunity to work with a talented team of IT professionals, develop your technical skills, and make a real impact on our clients' businesses.

Join Our Team:

If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.


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