Customer Service Representative

4 weeks ago


Hayes, Greater London, United Kingdom The Electric Car Scheme Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our Customer Operations team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer experiences throughout the lifetime of our customers' leases.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, and other channels
  • Manage customer inquiries and resolve issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Contribute to the development and implementation of customer-centric processes and procedures

About Us:

The Electric Car Scheme is a B Corp certified company dedicated to providing sustainable transportation solutions. We value our people and strive to create a positive and supportive work environment.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive team environment
  • Flexible working arrangements

Why Work with Us:

  • Be part of a company that is making a positive impact on the environment
  • Contribute to the development of innovative and customer-centric solutions
  • Enjoy a dynamic and supportive work environment


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