Customer Service Representative

4 weeks ago


Hayes, Greater London, United Kingdom WHSmith Full time

Job Overview

We are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, connecting people across miles and time, and taking care of their needs with our Post Office services.

Key Responsibilities

  • Deliver exceptional customer service to all customers.
  • Manage queues and ensure customers can access services quickly and simply.
  • Meet high standards of governance and attention to detail.
  • Support colleagues as part of a team.

What We Offer

We know you'll work hard to make WHSmith a success, so we'll reward you with a range of deals from retail partners, a pension scheme, paid annual leave, and employee discounts.

About Us

WHSmith have been a hub of the High Street for years, making customer and colleague journeys possible. We're proud to be an inclusive employer, welcoming colleagues to be themselves with us.



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