Customer Service Representative
3 weeks ago
We are seeking a dedicated Customer Service Representative to join our team at Botwell Green Sports & Leisure Centre in Hayes, Middlesex. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a warm welcome to every individual who walks through our doors.
Your role will involve making a positive impact on our customers by providing a first-class service experience, answering incoming calls, handling transactions, and dealing with membership enquiries. You will be a key support to your team, working together to ensure our customer service levels are at the highest standard.
You will also have the opportunity to develop your skills and knowledge through training and development opportunities, ensuring you stay at the top of your game. We value our employees and offer a range of benefits, including industry-leading rates of pay, flexible working hours, and a chance to join our GLL Society and have a say in how we are run.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Good IT, literacy, numerical and communication skills
- Some experience of administration
- Cash handling
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