Food and Beverage Service Manager

1 month ago


Brighton, Brighton and Hove, United Kingdom Metropolitan Gaming Full time

Metropolitan Gaming Group is a leading gaming and leisure brand that offers exceptional experiences to its guests. As a Food and Beverage Service Manager, you will be responsible for ensuring that our restaurants and bars operate efficiently and provide high-quality service to our customers.

Key Responsibilities:
  • To ensure the Bar is set out for optimum service efficiency.
  • To ensure that all staff working in the Bar are trained to a consistent standard.
  • To ensure that the Bar is stocked for maximum efficiency without wastage and that stock rotation is implemented.

You will also be responsible for ensuring that the front of house area of the restaurant has the staff equipment, facilities, and raw materials to ensure their proper operational execution and the highest standards of product preparation, presentation, and service are achieved.

Requirements:
  • To uphold a fair and consistent approach in the carrying out of disciplinary staff management at all times in a timely manner according to Company process and current legislation.
  • To monitor and take fair and consistent action in relation to employee conduct and performance issues.
  • To ensure the highest possible standards of appearance, hygiene, and personal grooming are maintained by staff at all times so as to achieve a consistent image to all guests and visitors.

You will be an innovator and entrepreneur who understands service, with thorough knowledge of service standards relating to all aspects of the service of food, wines, alcoholic and non-alcoholic drinks and beverages. You will be very comfortable when communicating with guests and fellow employees both verbally and in writing, and numbers conscious, numerate, and computer literate in all main business programs.



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