Process Improvement Manager
1 month ago
Job Summary
We are seeking a highly skilled Principal Process Improvement Manager to join our Fleet Strategic In-Life Partnerships and Programs Team. The successful candidate will be responsible for creating, piloting, rolling out, and expanding fleet programs that interface with external vendors, including OEMs, OEM dealerships, Fleet suppliers, and Fleet Management Companies. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to operate at all levels of the organization.
Key Responsibilities
- Develop and implement process improvement initiatives to enhance fleet services
- Collaborate with cross-functional teams to identify business needs and create solutions
- Conduct tendering and negotiation with suppliers to ensure optimal service delivery
- Build and maintain relationships with suppliers responsible for delivering services
- Drive business decisions and ensure alignment with senior leadership
- Regularly update senior leadership on project status and key metrics
A Day in the Life
- Program ownership of a portfolio of services
- Business development and vendor negotiations
- Leverage EU-wide rollout of services and their continuous improvement
- Engagement with internal teams and external stakeholders
- Bachelor's degree in a relevant field
- Project management and vendor management experience
- Project Management Qualification
- Data analytics skills
- Experience managing 3P vendors
- Delivery Station and/or Delivery Service Partner Experience is a plus.
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