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Customer Service Representative
2 months ago
Fusion Lifestyle is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As the first point of contact for our customers, you will be responsible for providing a warm, positive, and professional welcome, while delivering exceptional customer service.
Key Responsibilities- Manage the customer database, driving membership sales and providing accurate information to customers.
- Process transactions, ensure the reception area is managed effectively, and maintain a clean and safe environment.
- Build rapport and trust with customers, actively anticipating and meeting their needs.
- Achieve KPIs and sales targets, ensuring the efficient operation of the front-of-house area.
- Develop programming through innovative ideas and initiate actions to meet customer demands.
- Manage complaints in a sensitive manner, promptly and politely, in accordance with company guidelines.
Fusion Lifestyle provides attractive employee benefits, competitive rates of pay, and opportunities for training and development. We offer a range of leisure activities and skills for life, as well as full or part funding for qualifications.
If you are passionate about delivering exceptional customer service and have a 'can-do' attitude, we want to hear from you. Apply now to join our team and contribute to the success of Fusion Lifestyle.
