Client Services Coordinator
6 days ago
Location: Edinburgh Department: Lettings Reports to: Client Services Manager Direct Reports: N/A Hours of Work: Monday to Friday 8.30am – 5.30pm
About the RoleThe Edinburgh Lettings Team is dedicated to delivering exceptional customer experiences. As a key member of the team, you will work closely with colleagues to achieve a market-leading position in our target areas. Your role will involve providing a professional and efficient front-line reception service, handling multiple communication channels, and supporting the efficient operation of the department.
Key Responsibilities- Providing administrative support to ensure the efficient operation of the department and office premises, including stock management
- Managing phone calls and voicemail queries
- Greeting clients, suppliers, and associated professionals face-to-face
- Providing the highest standard of client care and satisfaction
- Ensuring standards are met and adopting a continuous learning approach
- Managing viewing calendars and appointments
- Managing a database of applicants for available properties
- Managing the main lettings email inbox
- Managing keys in and out of the office
- Liaising with viewers/coordinators to best manage diaries/viewings
- Administrative Experience
- Call Handling
- Microsoft Experience
- Customer Focused
- Effective Communicator
- Multi-Tasking
- Effective under pressure
At Rettie, we value our people and strive to create an environment where they can prosper and realize their potential. Our values of Teamwork, Determination, Dependability, and Ambition guide our actions and behaviors towards our clients and each other. We aim to cultivate diverse, capable teams in an environment that will help you realize your career potential.
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Client Services Coordinator
4 days ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Edinburgh Lettings Team as a Client Services Assistant. As a key member of our team, you will play a vital role in delivering an exceptional customer experience to our clients and customers.Key ResponsibilitiesProvide administrative support to ensure the efficient...
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Client Services Coordinator
4 days ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Edinburgh Lettings Team as a Client Services Assistant. As a key member of our team, you will play a vital role in delivering an exceptional customer experience to our clients and customers.Key ResponsibilitiesProvide administrative support to ensure the efficient...
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Client Services Coordinator
11 hours ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Edinburgh Lettings Team as a Client Services Assistant. As a key member of our team, you will play a vital role in delivering an exceptional customer experience to our clients and customers.Key ResponsibilitiesProvide administrative support to ensure the efficient...
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Client Services Coordinator
1 day ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Edinburgh Lettings Team as a Client Services Assistant. As a key member of our team, you will play a vital role in delivering an exceptional customer experience to our clients and customers.Key ResponsibilitiesProvide administrative support to ensure the efficient...
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Client Service Coordinator
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Client Service Coordinator
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Client Services Coordinator
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Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full timeAbout the RoleThe Edinburgh Lettings Team at Rettie and Co. is dedicated to delivering exceptional customer experiences to our clients and customers. As a key member of our team, you will work closely with colleagues to ensure we provide a best-in-class customer experience, achieving a market-leading position in our target areas.In this role, you will...
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Client Services Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full timeAbout the RoleThe Edinburgh Lettings Team at Rettie and Co. is dedicated to delivering exceptional customer experiences to our clients and customers. As a key member of our team, you will work closely with colleagues to ensure we provide a best-in-class customer experience, achieving a market-leading position in our target areas.In this role, you will...
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Client Services Coordinator
2 days ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full time{"h3": "Key Details"} Location: Edinburgh Department: Lettings Reports to: Client Services Manager Direct Reports: N/A Hours of Work: Monday to Friday 8.30am – 5.30pm About the Role The Edinburgh Lettings Team aims to deliver an exceptional customer experience. As a key member of the team, you will work closely with colleagues to achieve a...
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Client Services Coordinator
2 days ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full time{"h3": "Key Details"} Location: Edinburgh Department: Lettings Reports to: Client Services Manager Direct Reports: N/A Hours of Work: Monday to Friday 8.30am – 5.30pm About the Role The Edinburgh Lettings Team aims to deliver an exceptional customer experience. As a key member of the team, you will work closely with colleagues to achieve a...
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Client Services Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full time{"h3": "Key Details", "p": ["Location: Edinburgh Department: Lettings Reports to: Client Services Manager Direct Reports: N/A Hours of Work: Monday to Friday 8.30am \u2013 5.30pm ", "The Edinburgh Lettings Team is committed to delivering an exceptional customer experience. As a key member of the team, you will work closely with colleagues to ensure we...
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Client Services Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Rettie and Co. Full time{"h3": "Key Details", "p": ["Location: Edinburgh Department: Lettings Reports to: Client Services Manager Direct Reports: N/A Hours of Work: Monday to Friday 8.30am \u2013 5.30pm ", "The Edinburgh Lettings Team is committed to delivering an exceptional customer experience. As a key member of the team, you will work closely with colleagues to ensure we...
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Edinburgh, Edinburgh, United Kingdom IDEX Consulting Full timeAt IDEX Consulting, we are seeking an experienced Client Services Administrator to join our IFA practice in Edinburgh. This is a fantastic opportunity for someone who has been working within a support role in an IFA.Main Responsibilities:Preparing valuations and ensuring accuracyProcessing new business and renewals efficientlyManaging fund switches and...