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Service Support Coordinator
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Travel Service Coordinator
2 months ago
Job Summary
We are seeking a highly organized and customer-focused Travel Service Coordinator to join our team at Steppes Travel. As a key member of our sales team, you will be responsible for providing exceptional administrative support and ensuring seamless travel experiences for our clients.
Key Responsibilities
- Provide administrative support to the sales team, including managing travel itineraries, booking flights and accommodations, and coordinating travel documents.
- Ensure accurate and timely processing of travel requests, including verifying travel details and resolving any issues that may arise.
- Develop and maintain strong relationships with clients, providing exceptional customer service and ensuring their travel needs are met.
- Collaborate with the sales team to identify opportunities for growth and improvement, and implement changes to enhance the travel experience.
Requirements
- Proven experience in an administrative role, preferably in a travel or tourism industry.
- Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
- Strong attention to detail and ability to multitask, with a focus on delivering high-quality results.
- Ability to work independently and as part of a team, with a customer-focused approach.
What We Offer
- A competitive salary of £24,500, plus bonus.
- 33 days holiday (including bank holidays) per annum, on a full-time basis.
- The opportunity to work with a dynamic and growing company, with a focus on delivering exceptional customer experiences.
