Hospitality Service Professional
4 weeks ago
We are seeking a highly motivated Hospitality Service Professional to join our team at Thomas Franks Ltd. in London. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our high standards are met.
Key Responsibilities:
- To work at the front of house operation, providing excellent customer service and ensuring that all guests have an exceptional experience.
- To maintain a clean and safe environment, adhering to company food standards and controlling wastage.
- To ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
About the Role:
This is a full-time opportunity for a motivated individual who is passionate about delivering outstanding customer service. You will work as part of a close-knit team, supporting each other to achieve our goals.
Requirements:
- Hospitality experience required.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience in customer and/or food preparation environment is preferred.
What We Offer:
- A competitive salary of £13.50 per hour.
- Free meals on duty.
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Excellent career progression within a leading independent contract caterer.
About Us:
Thomas Franks Ltd. is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style.
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