Customer Service Representative

2 days ago


Swansea, City and County of Swansea, United Kingdom Brook Street Full time

Are you looking for a new challenge in administration? We are recruiting Customer Service Representatives to join our busy Customer Service Centre Team at the Driver & Vehicle Standards Agency in Swansea.

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  • The successful candidate will be responsible for delivering a consistent and productive service to both internal and external customers, using judgement to action DVSA/customer requirements in line with current procedures and practices.
  • This role requires strong communication skills, ability to handle challenging enquiries and basic computer literacy skills. Prioritising workloads and working flexibly around the needs of DVSA is essential.
  • You will benefit from full training and induction, accrue holiday hours as you work and enjoy a competitive rate of pay of £12.36 per hour on a full-time basis.

As a Public Sector Administrator with Brook Street (UK) Ltd, you will contribute to the improvement of road safety, environmental standards and the reduction of vehicle crime.



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