Operations Manager

2 weeks ago

London, Greater London, United Kingdom The Cumberland Full time

The Role

We are seeking a highly skilled and experienced Meetings & Events Manager to join our team at The Cumberland. As a key member of our operations team, you will be responsible for planning and executing events that exceed our guests' expectations.

Key Responsibilities

  • Oversee the planning and execution of events, including venue selection, catering, and logistics
  • Manage a team of event coordinators to ensure seamless event delivery
  • Develop and maintain relationships with suppliers and vendors to ensure high-quality services
  • Monitor and control event budgets to ensure profitability
  • Collaborate with the sales team to identify new business opportunities and develop proposals

What We Look For

  • Proven experience in event management, preferably in a hotel or hospitality setting
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and suppliers
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • Ability to work under pressure and think creatively to resolve problems
  • Knowledge of event management software and systems, including CRM and event planning tools

What's in It for You?

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Collaborative and dynamic work environment
  • Discounted rates on hotel rooms, food, and drink across The Clermont Hotel Group
  • Interest-free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Paid volunteering days
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program

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