ICT Support Specialist

4 weeks ago


Hoddesdon, Hertfordshire, United Kingdom VolkerWessels UK Ltd Full time
Job Title: ICT Help Desk Technician

We are seeking a skilled ICT Help Desk Technician to join our team at VolkerWessels UK Ltd. As a key member of our support team, you will be responsible for providing first-class ICT support to our 2000+ users across 100+ sites locations.

Key Responsibilities:
  • Provide technical support for Microsoft Office products, including 365, Microsoft Windows 10, and Android devices.
  • Troubleshoot hardware and network connectivity issues.
  • Work collaboratively with the ICT team to resolve technical issues and improve overall system performance.
Requirements:
  • Commercial network experience.
  • Knowledge of the MS Office suite up to and including Office 365.
  • Knowledge of MS Windows operating system up to Windows 10.
What We Offer:
  • Competitive salary.
  • Competitive annual leave and an additional day off on your birthday.
  • Private medical care.
  • Pension.
  • Life Assurance.
  • Cycle to Work scheme.
  • Shopping and restaurants vouchers, rewards, and discounts.
  • Training and development opportunities - comprehensive skills-based training.
  • Family friendly policies including enhanced maternity benefits.
  • Employee Assistance programme.
  • Mental health, physical health, and financial support.
  • 24/7 Virtual GP service.
About Us:

VolkerWessels UK Ltd is a leading provider of integrated solutions for the civil engineering and construction sectors. We operate through five separate businesses, working in collaboration to deliver an integrated service for our clients. Our people are working on around 250 projects across the UK at any one time.

We believe in pushing boundaries in the pursuit of fairness, inclusion, and respect. If you need support with your application, please contact us at VolkerWessels UK Ltd.



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