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ICT Support Specialist
2 months ago
We are seeking a skilled ICT Service Desk Technician to join our support team in Hoddesdon. This role requires a dynamic and proactive individual who can work effectively with the ICT team to provide support to 2000+ users across 100+ sites.
The successful candidate will be technically able to support Microsoft Office products, including 365, Microsoft Windows 10, and Android devices. They should also be proficient in troubleshooting hardware and network connectivity issues.
Key Responsibilities- Provide technical support for Microsoft Office products and Microsoft Windows 10
- Troubleshoot hardware and network connectivity issues
- Work collaboratively with the ICT team to provide support to users
- Commercial network experience
- Knowledge of the MS Office suite up to and including Office 365
- Knowledge of MS Windows operating system up to Windows 10
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities
- Family friendly policies
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
VolkerWessels UK Ltd is a leading provider of integrated solutions for the civil engineering and construction sectors. We operate through five separate businesses, working in collaboration to deliver an integrated service for our clients.
We believe in pushing boundaries in the pursuit of fairness, inclusion, and respect. If you need support with your application, please contact us.