Customer Service Team Leader

1 month ago


Cardiff, Cardiff, United Kingdom Legal & General Full time
Job Description

The successful candidate will be responsible for managing a team of customer service representatives, ensuring they have the necessary skills and resources to deliver exceptional customer service.

You will be expected to proactively manage the team around the flow of work, utilising and analysing management information on service, customer satisfaction, individual capability, customer processes and costs.

A competitive base salary, dependant on experience, and a discretionary bonus scheme are just some of the benefits you can expect as part of this exciting opportunity.



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