Customer Service Team Leader
3 days ago
The successful candidate will be responsible for managing a team of customer service representatives, ensuring they have the necessary skills and resources to deliver exceptional customer service.
You will be expected to proactively manage the team around the flow of work, utilising and analysing management information on service, customer satisfaction, individual capability, customer processes and costs.
A competitive base salary, dependant on experience, and a discretionary bonus scheme are just some of the benefits you can expect as part of this exciting opportunity.
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UK Customer Services Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom Brook Street Full timeJob Title: Customer Service Team LeaderJob Summary:We are seeking a highly motivated and experienced Customer Service Team Leader to join our team at Brook Street. As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our customers.Key...
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Customer Services Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom Liberata Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Services Team Leader to join our team at Liberata. As a key member of our customer service team, you will be responsible for leading a team of staff to deliver exceptional customer service and support to our clients.Key ResponsibilitiesManage a team of staff to deliver customer service...
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Customer Services Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom Liberata Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Leader to join our team at Liberata. As a key member of our customer service team, you will be responsible for leading a team of staff to deliver exceptional customer service and support to our clients.Key ResponsibilitiesManage a team of customer service staff to ensure...
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Customer Service Team Leader
5 days ago
Cardiff, Cardiff, United Kingdom O'Neill's Full timeAs a leading hospitality brand, O'Neill's is committed to delivering exceptional customer experiences. In this role as Customer Service Team Leader, you will play a vital part in ensuring that our guests have an outstanding time with us.We are looking for a motivated and charismatic individual to join our team in Cardiff. As a Shift Supervisor, you will be...
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Customer Repair Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom Taff Housing Association Full timeRole Overview:We are seeking a skilled Customer Repair Team Leader to join our Customer Repairs Team. In this pivotal role, you will be responsible for managing complex maintenance issues, ensuring timely and effective resolutions, and overseeing the coordination of repairs across our homes.Key Responsibilities:Liaise with customers, contractors, and...
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Customer Service Team Leader
7 days ago
Cardiff, Cardiff, United Kingdom O'Neill's Full timeO'Neill's is a vibrant pub with a lively atmosphere, offering an unforgettable dining and entertainment experience. We are seeking a skilled Part Time Shift Supervisor to lead our team and provide exceptional customer service.As a Part Time Shift Supervisor at O'Neill's Cardiff, you will be responsible for ensuring the smooth day-to-day running of the site,...
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Customer Services Team Leader
2 weeks ago
Cardiff, Cardiff, United Kingdom Liberata Full timeAbout the RoleWe are seeking an experienced Customer Services Team Leader to join our team at Liberata, a leading outsourcing company. As a key member of our leadership team, you will be responsible for managing a team of staff and ensuring that we deliver exceptional customer service.
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Customer Service Team Lead
4 weeks ago
Cardiff, Cardiff, United Kingdom Co-op Digital Full timeAbout the RoleWe are seeking a highly skilled Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you will be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service.Key ResponsibilitiesProvide friendly and welcoming service to customers, taking ownership...
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Team Leader
1 month ago
Cardiff, Cardiff, United Kingdom Card Factory Full timeJob IntroductionLocation: Cardiff Queen StreetContracted Hours Available:8Role ResponsibilityWe are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal.As a Team Leader, you will be responsible for supporting your Store Manager in delivering commercial growth and developing a team...
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Multisite Guest Service Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom AccorHotel Full timeLead the Way as a Multisite Guest Service Team LeaderAccorHotel is seeking a passionate and skilled team leader to guide our guest service teams across multiple locations. If you have a talent for ensuring exceptional guest experiences and the drive to elevate our service standards, this is your opportunity to shine.Customer RelationsProfessional techniques...
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Retail Team Leader
1 month ago
Cardiff, Cardiff, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a skilled and motivated Section Leader to join our team at Asda Stores Ltd. As a Section Leader, you will be responsible for leading a team of colleagues and ensuring the smooth operation of our store.Key ResponsibilitiesLead a team of colleagues to achieve sales and customer service targetsAssist with training and development of...
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Retail Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a skilled and motivated Section Leader to join our team at Asda Stores Ltd. As a Section Leader, you will be responsible for leading a team of colleagues and ensuring the smooth operation of our store.Key ResponsibilitiesLead a team of colleagues to achieve sales and customer service targetsAssist with training and development of...
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Team Leader Position
1 month ago
Cardiff, Cardiff, United Kingdom Mountain Warehouse Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our management team at Mountain Warehouse. As a Team Leader, you will play a key role in supporting the store management team with the day-to-day running of the store and team.Key ResponsibilitiesLeading and motivating your team to achieve sales targets and provide excellent...
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Operational Team Leader
1 month ago
Cardiff, Cardiff, United Kingdom Companies House Full timeAbout the RoleWe are seeking an experienced Operational Team Leader to join our team at Companies House. As an Operational Team Leader, you will be responsible for leading our operational teams and ensuring excellent team performance, great delivery, and quality of service.Key ResponsibilitiesProvide great leadership, coaching, and support to team...
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Barista Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom Costa Coffee Full timeBarista Team LeaderAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Barista Team Leader, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement strategies to drive sales and improve customer...
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Pizza Express Team Leader
1 month ago
Cardiff, Cardiff, United Kingdom Pizza Express Full timePizza Express Team LeaderJoin our dynamic team as a Pizza Express Team Leader and take the first step towards a rewarding career in the hospitality industry. As a Team Leader, you will be responsible for guiding your team to achieve goals and deliver exceptional customer service.Key Responsibilities:Perform opening and closing daily management dutiesHelp to...
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Customer Experience Leader
1 month ago
Cardiff, Cardiff, United Kingdom Sky Full timeWant to make a real impact at Europe's leading entertainment brand? We're looking for a talented Customer Experience Leader to join our team in Cardiff.What you'll do:Lead a team of customer service professionals to deliver exceptional experiences for our customers.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with...
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Multisite Guest Service Team Leader
1 month ago
Cardiff, Cardiff, United Kingdom AccorHotel Full timeLead the way as a multisite guest service team leader with room expertise.As a hospitality professional with a background in rooms, you will have the opportunity to step up and lead a dynamic team at Novotelibis Budget & ibis Cardiff Gate.Key responsibilities include:Customer RelationsProfessional techniques / ProductionTalent & Culture...
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Customer Service Representative
1 day ago
Cardiff, Cardiff, United Kingdom United Parcel Service of America, Inc Full timeJob OverviewUnited Parcel Service of America, Inc is committed to a policy of treating individuals fairly and recruiting based on merit. We are seeking a highly motivated Customer Service Representative to join our team in Cardiff.About the RoleThis is a permanent position with a competitive salary of £25,000 - £30,000 per annum. You will be responsible...
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Customer Service Representative
3 weeks ago
Cardiff, Cardiff, United Kingdom United Parcel Service of America, Inc Full time["Job Description:At United Parcel Service of America, Inc., we are seeking a skilled Clerk-Front Desk to join our team. As a key member of our front-line staff, you will be the first point of contact for our customers, providing a warm and welcoming experience.Responsibilities:Field customer concerns and queries in a professional and courteous...