Customer Service Team Leader
1 month ago
The successful candidate will be responsible for managing a team of customer service representatives, ensuring they have the necessary skills and resources to deliver exceptional customer service.
You will be expected to proactively manage the team around the flow of work, utilising and analysing management information on service, customer satisfaction, individual capability, customer processes and costs.
A competitive base salary, dependant on experience, and a discretionary bonus scheme are just some of the benefits you can expect as part of this exciting opportunity.
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Customer Service Team Lead
2 weeks ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAre you a proven leader with a passion for delivering exceptional customer service? We're seeking an experienced Contact Centre Team Manager to join our team at BUUK Infrastructure No 2 Limited.About the RoleThis is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a thorough understanding of...
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Team Leader for Customer Engagement
2 weeks ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAbout the JobWe are seeking a highly skilled and experienced Contact Centre Team Manager to join our team in delivering exceptional customer service. As a key member of our operations team, you will be responsible for managing workflows, coaching and developing team members, and driving performance improvements.The successful candidate will have a proven...
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Customer Service Team Lead
7 days ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAbout the RoleBecome a key member of our team as a Contact Centre Team Manager at BUUK Infrastructure No 2 Limited. We are seeking an experienced leader to lead, coach and develop a team of Customer Service Advisors in delivering exceptional customer service.Key Responsibilities:- Lead and manage a team of Customer Service Advisors to achieve excellent...
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Greenhouse Team Leader
15 hours ago
Cardiff, Cardiff, United Kingdom MorePeople Full timeWe are seeking a Greenhouse Team Leader to manage our client's garden centre store in Cardiff. This is an excellent opportunity for someone with a strong retail background and a passion for horticulture to excel in a leadership role.As a key member of our team, you will be responsible for managing day-to-day operations, supervising staff, and maintaining...
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Food Service Leader
3 weeks ago
Cardiff, Cardiff, United Kingdom REVOLUTION BARS LIMITED Full timeFood Service LeaderWe are seeking a highly motivated and organized Food Service Leader to join our team. With a passion for food and exceptional customer service, you will thrive in our dynamic kitchen environment. As a key member of our culinary team, you will be responsible for delivering high-quality dishes that exceed our guests' expectations.What's in...
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Culinary Team Leader
17 hours ago
Cardiff, Cardiff, United Kingdom Educators Wales Full timeCulinary Team Leader OpportunityWe are seeking a skilled Culinary Team Leader to join our team at St Cuthbert's Primary School in Cardiff. As a key member of our catering staff, you will be responsible for overseeing all aspects of the catering facility.Job SummaryThis part-time position requires a flexible and adaptable individual who can manage the...
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Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAbout the RoleWe are seeking a highly skilled Contact Centre Team Manager to lead our team of Customer Service Advisors in delivering exceptional customer service. As the key person responsible for the success of this team, you will be instrumental in driving business growth and customer loyalty.
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Tesco Financial Services Leader
1 week ago
Cardiff, Cardiff, United Kingdom Travelex Deutschland Gmbh Full timeAbout the RoleWe're seeking an experienced leader to join our team as a Tesco Financial Services Leader. As a key member of our team, you'll oversee daily operations, manage budgets, and implement process improvements to drive business growth.Maintain high levels of customer service through effective team management and training.Implement best practices in...
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Customer Service Team Lead
3 days ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeJob Title: Customer Service Team LeadAbout Us: At BUUK Infrastructure, our vision is to be the leading utility partner in accelerating the UK towards net zero for all customers.Salary: £60,000 - £80,000 per annum (depending on experience)About the Role: We are looking for a skilled customer service team lead to join our team at BUUK Infrastructure. As a...
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Customer Service Team Leader
14 hours ago
Cardiff, Cardiff, United Kingdom Mitchells & Butlers Leisure Retail Limited Full timeOverviewMitchells & Butlers Leisure Retail Limited is a leading hospitality company in the UK, known for its high-quality restaurants and bars. We are currently seeking an experienced Part Time Shift Supervisor to join our team at Browns Brasserie & Bar in Cardiff.
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Customer Service Team Lead
1 week ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeAs a Customer Service Team Lead at BUUK Infrastructure No 2 Limited, you will be responsible for leading a team of Customer Service Advisors in delivering exceptional customer service. This role involves identifying skills gaps and potential process improvements to increase performance of your team and the service to our customers.Key responsibilities...
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Customer Service Team Lead
3 days ago
Cardiff, Cardiff, United Kingdom BUUK Infrastructure No 2 Limited Full timeJob DescriptionLead, coach and develop a team of Customer Service Advisors in delivering exceptional customer serviceIdentify skills gaps and potential process improvements to increase performance of your team and the service to our customersSupport Advisors with dealing with challenging situations and take ownership of complaint handling where requiredDay...
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Barista Team Leader
2 weeks ago
Cardiff, Cardiff, United Kingdom Costa Coffee Full timeJoin our vibrant team as a Barista Team Leader and become an integral part of our mission to craft exceptional coffee experiences.We offer a competitive salary of £33 per hour, rising to £12.83 with training and experience, plus a range of benefits, including:50% discount on food and drinks in Costa-owned storesA smart pension with matched contributions up...
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Team Leader
3 months ago
Cardiff, Cardiff, United Kingdom beBee Professionals Full time £45,000 - £60,000Team Leader Job DescriptionWe are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Cardiff, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring key performance indicators (KPIs) are met.Conduct regular team meetings to...
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Food Service Team Member
15 hours ago
Cardiff, Cardiff, United Kingdom Wheelchair Transport Service, Inc. Full timeJob Description:We are seeking a highly skilled and motivated individual to join our Food Service team as a Food Service Team Member. As a key member of our kitchen team, you will be responsible for preparing and serving meals to our residents, ensuring that our dining rooms are always clean and well-maintained, and working collaboratively with colleagues to...
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Education Team Leader
4 weeks ago
Cardiff, Cardiff, United Kingdom Educators Wales Full timeWe are excited to announce an opportunity for an Education Team Leader to join Educators Wales. As an experienced educator and leader, you will play a pivotal role in shaping our education vision and driving student success. Your expertise will help us create engaging learning experiences and ensure high-quality support services for all learners.**Job...
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Service Delivery Leader
3 days ago
Cardiff, Cardiff, United Kingdom Liberty Full timeService Delivery ExcellenceLiberty is seeking an experienced Operations Team Leader to drive service delivery excellence. As a key member of our team, you'll be responsible for managing contract requirements, developing and coordinating teams, and providing efficient responses to operational issues. With a strong focus on innovation and customer...
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Customer Service Team Lead
18 hours ago
Cardiff, Cardiff, United Kingdom Secure Trust Bank PLC. Full timeCompany OverviewV12 Retail Finance is a financial services company that prioritizes customer satisfaction and employee development. Our team is dedicated to providing exceptional service and fostering a culture of growth and learning.
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Team Leader in Leisure Industry
3 weeks ago
Cardiff, Cardiff, United Kingdom Hollywood Bowl Full timeHollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. As a Team Leader in Leisure Industry, you will play a key role in delivering exceptional customer experiences and driving sales growth in one of our 73 centres across the UK and 12 centres in Canada.You will be responsible for managing a...
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Mechanical Service Technician Leader
1 week ago
Cardiff, Cardiff, United Kingdom Verto People Full timeAbout the OpportunityWe are currently seeking an experienced Mechanical Service Technician Leader to join our team. As a key member of our service delivery team, you will be responsible for providing high-quality mechanical repair, service, and maintenance of HVAC products at client sites.With a focus on customer satisfaction and quality outcomes, you will...