Technical Support Specialist II

4 weeks ago


Worcester, Worcestershire, United Kingdom Worcester Polytechnic Institute Full time

Worcester Polytechnic Institute seeks a skilled Endpoint Support Technician II to provide technical support for a variety of endpoints and services. The successful candidate will collaborate with the Helpdesk to deliver on-site and in-house technical support for hardware, software, and configuration issues. Key responsibilities include configuring and deploying desktops, laptops, and mobile devices, managing WPI-owned Apple and Windows devices, and participating in routine team meetings. The ideal candidate will have a bachelor's degree in a relevant field, Jamf level certifications, and a minimum of 6-8 years of relevant experience. This is an on-site position with a salary range of $55,400 - $67,900, depending on experience. WPI is an Equal Opportunity Employer committed to maintaining a campus environment free of harassment and discrimination.



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