Pharmacy Services Director
2 days ago
We are seeking a highly skilled and experienced Pharmacy Manager to lead our Ipswich store's pharmacy department.
As Pharmacy Manager, you will have the opportunity to shape and deliver our pharmacy services, ensuring excellent customer care and adherence to high standards of professionalism.
This role offers a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus benefits and flexible working arrangements.
Job Description:- Lead a team of pharmacy professionals in providing exceptional customer service through proactive engagement with customers and the community.
- Maintain a customer-focused environment, creating moments that matter to our customers when they need it most.
- Engage confidently and compassionately with customers, guiding them to take medication safely and effectively.
- E nsure product knowledge remains relevant and up-to-date, responding to customer needs appropriately.
- Provide essential pharmacy services, including flu vaccines and NHS pharmacy first services.
- Ensure pharmacy colleagues' schedules, holidays, and working time are effectively planned and managed.
- Create a culture driving a great environment for growing and developing our colleagues.
- Work collaboratively with other pharmacy colleagues, offering support and advice where required, while sharing accurate information in a confidential and timely manner.
- Coach and lead the pharmacy team & store manager with the delivery of agreed KPIs.
- Provide appropriate direction and guidance to pharmacy colleagues, ensuring a safe and effective workflow is in place.
- Be responsible for the safe, effective, and legal running of the pharmacy.
- Ensure all pharmacy standard operating procedures are followed.
- Responsible for the completion of all pharmacy audits and any resulting actions/outputs.
- Ensure compliance to pharmacy data security & protection at all times.
- Oversee the ordering and replenishment of pharmacy stock and control the sale of medicines.
- Build relationships with GPs & appropriate healthcare professionals in the community.
- Use expert knowledge and opportunistic interventions to maximise/drive services and sales, while complying with any clinical, ethical, and legal requirements.
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