Automotive Customer Experience Manager

1 week ago


Wokingham, Wokingham, United Kingdom KPI People Full time
Service Advisor - Wokingham Job Description

KPI People seeks a motivated Service Advisor to join their successful Aftersales team in Wokingham. As a key member of our team, you will be responsible for delivering exceptional customer experiences and meeting business objectives.

Key Responsibilities:
  • Meet and greet customers, ensuring a positive experience from the outset.
  • Accurately complete courtesy car insurance paperwork, maintaining high levels of attention to detail.
Requirements:
  • 12 months' experience as a Motor Trade Service Advisor, with a proven track record of success.
  • A full UK driving licence, allowing for flexibility in your role.
Desirable Qualifications:
  • Franchised dealership experience, providing valuable insight into our industry standards.
  • Familiarity with Kerridge or Pinnacle systems, enhancing your technical skills.
Compensation & Benefits:

The salary for this position is estimated at £26,000, with on-target earnings reaching up to £32,000. In addition, you will benefit from an excellent benefits package and a supportive work environment that fosters growth and development.



  • Wokingham, Wokingham, United Kingdom Group 1 Automotive Full time

    About the RoleAs a key member of our team at Group 1 Automotive, you will be responsible for delivering exceptional customer experiences across multiple brands. This role requires outstanding communication skills, a focus on customer satisfaction, and the ability to work collaboratively with colleagues.Key Responsibilities:Engage customers professionally...


  • Wokingham, Wokingham, United Kingdom Group 1 Automotive Full time

    About the Role:As an Automotive Parts Advisor at Group 1 Automotive, you will be responsible for providing exceptional customer service to both internal and external customers. This role involves guiding customers on part availability, receiving, logging, and allocating parts and consumables from suppliers.Key Responsibilities:Provide expert guidance to...


  • Wokingham, Wokingham, United Kingdom Group 1 Automotive Full time

    About Group 1 Automotive: We are a leading automotive retail group with 114 dealerships across the UK, representing 21 brands. Our goal is to deliver exceptional customer experiences through our people, processes, and technology. We value diversity and pride ourselves on our five core values: Respect, Integrity, Transparency, Teamwork, and Professionalism....


  • Wokingham, Wokingham, United Kingdom Group 1 Automotive Full time

    Join Our TeamWe are looking for a skilled and customer-focused Service Advisor to join our team at Group 1 Automotive. As a Service Advisor, you will play a vital role in delivering exceptional customer experiences, promoting additional services, and working collaboratively with colleagues.About the Role:This role requires a strong focus on customer...


  • Wokingham, Wokingham, United Kingdom Octane Recruitment Full time

    Career Opportunity for Service AdvisorsWe are recruiting for a Service Advisor position at our client's main dealership in Wokingham. As a Service Advisor, you will play a vital role in ensuring customers receive excellent service and support during their visit. This is a fantastic opportunity to join a dynamic team and develop your skills and knowledge...


  • Wokingham, Wokingham, United Kingdom Performance Resourcing Full time

    At Performance Resourcing, we are seeking an experienced Automotive Sales Manager to join our team in Wokingham.The successful candidate will be responsible for leading the sales team, maximising sales opportunities, and achieving targets. Main Responsibilities:Foster a structured sales process to enhance sales performanceDevelop strategies to increase sales...


  • Wokingham, Wokingham, United Kingdom Group 1 Automotive Full time

    We are seeking a highly skilled Parts Department Specialist to join our team at Group 1 Automotive. In this role, you will be responsible for delivering outstanding customer service, managing customer records, and communicating product information to customers. Our ideal candidate will have excellent communication skills, experience using web-based systems,...


  • Wokingham, Wokingham, United Kingdom Get Staffed Online Recruitment Full time

    Store Management RoleWe are currently seeking an experienced Retail Store Manager to join our team. In this role, you will be responsible for managing daily store activities, leading a team of retail professionals, and fostering strong relationships with suppliers and partners.Manage customer service, sales, and stock management processes to drive business...


  • Wokingham, Wokingham, United Kingdom National Grid plc Full time

    About the JobWe are seeking an experienced professional to lead our customer strategy efforts, driving improvements in customer satisfaction and loyalty. As the Customer & Stakeholder Strategy Lead, you will be responsible for:Developing and implementing customer-centric strategies to improve customer experiences and increase loyalty.Collaborating with...


  • Wokingham, Wokingham, United Kingdom KPI People Full time

    Unlock Your Potential in Automotive LeadershipKPI People seeks a results-driven individual with expertise in bodyshop management to fill the role of Bodyshop Manager / SMART Repair Manager. This exciting opportunity includes a basic salary of £40,000 and an estimated OTE of £50,000, alongside a company car and comprehensive benefits package.In this dynamic...


  • Wokingham, Wokingham, United Kingdom Fisco Uk Full time

    We are seeking a highly skilled Customer Experience Associate to join our team at Fisco UK.As a key member of our service desk, you will be responsible for providing exceptional client engagement via telephone and email.Your key responsibilities will include:Utilising internal software and systems to manage client queries and requestsMaintaining accurate and...


  • Wokingham, Wokingham, United Kingdom First Rail Full time

    Deliver exceptional customer experiences and make a lasting impact at First Rail.About UsWe are a leading rail operator in the UK, committed to providing easy and convenient mobility for our customers. With over 1,500 services daily and a team of over 5,000 dedicated employees, we strive to improve quality of life by connecting people and communities.Your...


  • Wokingham, Wokingham, United Kingdom Everyman Cinema Group Full time

    Job Title: 16 Hours Team MemberWe are redefining cinema by delivering exceptional experiences for our customers. As a key member of our team, you will contribute to making every experience unique through outstanding hospitality.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment where no two days are the same. You...


  • Wokingham, Wokingham, United Kingdom First Rail Full time

    About First RailFirst Rail is a leading rail operator in the UK, connecting people and communities across South West London, southern counties of England, and the Isle of Wight. We operate over 1,500 services each weekday, employing more than 5,000 people.We are committed to providing easy and convenient mobility, bringing people together to get the most out...


  • Wokingham, Wokingham, United Kingdom KPI People Full time

    Front-of-House Support Team MemberKPI People is seeking a Front-of-House Support Team Member to join our team. In this role, you will provide top-notch customer service and ensure that our dealership's front-of-house operations run smoothly.About Your Responsibilities:You will be responsible for:Greeting visitors warmly and professionallyDetermining the...


  • Wokingham, Wokingham, United Kingdom RJ Talent Connect Limited Full time

    This Sales and Customer Service role at RJ Talent Connect Limited is based in Slough and offers a dynamic work environment with opportunities for growth and development.About the Role:No prior experience is necessary as we provide comprehensive training to ensure your success. We're seeking an individual who can deliver excellent customer service, meet or...


  • Wokingham, Wokingham, United Kingdom Octane Recruitment Full time

    The role of a Service Advisor at our esteemed dealership in Wokingham presents an exceptional opportunity for a skilled professional to deliver top-notch customer service and drive sales growth. With a competitive salary range estimated at £30,000 - £39,000, this full-time position comes with a comprehensive benefits package, including a company pension...


  • Wokingham, Wokingham, United Kingdom CitNOW Group Full time

    About UsCitNOW Group is a pioneering software provider helping dealerships achieve success in the automotive industry.We believe in fostering a collaborative culture where everyone feels valued and empowered to drive innovation.The RoleWe are seeking an experienced HR Administrator to join our dynamic HR Team. This role involves managing a range of...


  • Wokingham, Wokingham, United Kingdom KPI People Full time

    About the Role:KPI People is seeking a skilled Automotive Mechanic to join their team in Wokingham. As an Apprentice Automotive Mechanic, you will have the opportunity to work on various light vehicles and develop your skills further.Salary: £25,000 - £35,000 per annum, depending on experienceAbout You:NVQ Level 2/3 in Light Vehicle Maintenance or...


  • Wokingham, Wokingham, United Kingdom Txm Recruit Ltd Full time

    Job SummaryWe are seeking an experienced Automotive Repair Specialist to join our team at Txm Recruit Ltd. The successful candidate will be responsible for welding, spraying, and body repairs.About the RoleThis is a key position in our business, requiring a skilled professional to deliver high-quality workmanship.In this role, you will be working on a...