IT Support Specialist

4 days ago


London, Greater London, United Kingdom CAE Technology Services Limited. Full time
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at CAE Technology Services Limited.

The successful candidate will be responsible for providing 3rd line support to our clients, as well as being an escalation point for 1st and 2nd line teams. This role involves working across a broad range of technologies, including Microsoft's Cloud solutions (Azure/Office365), SIEM tools (Rapid 7), Virtualisation, Servers (both Hardware and Software) and supporting and deploying CAE's back up and monitoring toolsets.

Key Responsibilities:
  • Support and administration of Microsoft core products including Windows Server, O365 & Azure
  • Building, maintaining and supporting internal and external virtual environments (VMWare, Hyper-V, Linux)
  • Proactively monitor IT systems and take preventative measures to reduce system downtime – Logic Monitor, Rapid 7
  • Troubleshoot, diagnose and resolve IT issues both hardware and software
  • Point of Escalation for 1st & 2nd line teams
About You

We are looking for someone with previous experience in IT, specifically with Microsoft Technologies – not limited to but including Windows Server, Microsoft 365, Azure. The ideal candidate will also have experience with Virtualisation technologies (Hyper-V, VMware) and SaaS monitoring solutions (Logic Monitor, ScienceLogic, Solarwinds).

A competitive salary of £55,000 - £65,000 per annum is on offer for this exciting opportunity. Additionally, you will receive a range of benefits, including MediCash, Investors in Personal Development, Pension Scheme and Death in Service.



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