Retail Beauty Advisor

6 days ago


London, Greater London, United Kingdom Estée Lauder - Brand Full time
Retail Beauty Advisor Role at Estée Lauder

We are seeking a highly skilled and passionate Retail Beauty Advisor to join our team at Estée Lauder in London. As a key member of our retail team, you will be responsible for providing exceptional customer service, selling market-leading products, and creating an inspirational in-store experience for our customers.

About the Role:

  • You will work closely with our make-up artists/Sales Advisors to combine your creative and technical expertise and passion for beauty to create an exceptional customer experience.
  • As a Retail Beauty Advisor, you will be responsible for ensuring that each customer has a unique and inspirational in-store experience that educates, inspires, and delights them.
  • You will also like working as part of a high-performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

Key Responsibilities:

  • Providing exceptional customer service and selling market-leading products across the Makeup, Skincare, and Fragrance.
  • Creating an inspirational in-store experience that educates, inspires, and delights customers.
  • Working closely with our make-up artists/Sales Advisors to combine creative and technical expertise and passion for beauty.

Requirements:

  • Able to demonstrate a high level of creative and technical expertise.
  • A passion and energy to provide inspirational, authentic, and personalized customer service.
  • An approachable and friendly personality.
  • Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them.
  • Flexible availability across days/hours.

Benefits:

  • Competitive industry salary – £46,000 per annum (based on 11 hours/week).
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme.
  • Extensive Training & development offering.

About Us:

The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people-first company, respecting and caring for our employees, communities, and consumers.



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