Beauty Advisor Team Lead

2 weeks ago

London, Greater London, United Kingdom Too Faced Full time

We are seeking a highly motivated and experienced Beauty Advisor to join our team as a Team Lead. As a key member of our team, you will be responsible for providing exceptional customer service, coaching and mentoring our Beauty Advisors to achieve sales and customer service targets, and supporting the Store Business Manager to lead and develop the team.

Key Responsibilities:

  • Provide inspirational and personalized customer service to our customers
  • Coach and mentor Beauty Advisors to achieve their full potential and succeed
  • Support the Store Business Manager to lead and develop the team
  • Contribute to achieving sales and customer service targets

Requirements:

  • Proven retail experience at Advisor or above level, preferably within beauty
  • Ability to provide inspirational and authentic customer service
  • Experience of coaching and mentoring others to achieve their full potential
  • Drive to achieve sales and customer service targets
  • Retail operations experience including inventory management and cash reconciliation

About Us:

We are a young, inclusive and always make a statement. We want you to join the pink family and help us to create a personal experience for our customers with our unique and much-loved cruelty-free products.

Benefits:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Generous product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Qualifications:

About you

You will have:

· Proven retail experience at Advisor or above level, preferably within beauty

· The ability to provide inspirational, authentic and personalized customer service

· Experience of coaching/mentoring others to achieve their full potential and to succeed

· A drive to achieve sales and customer service targets

· Retail operations experience including inventory management and cash reconciliation

· Flexible availability across days/hours

· Proficient in Microsoft Office & Excel

· Proof of right to live and work in the country

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